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Reviews, get directions and contact details for Raglan Kopua Holiday Park

Raglan Kopua Holiday Park
"Situated on a peninsula in the Raglan Harbour, Raglan Holiday Park is almost entirely surrounded by water. Vehicle access is by a lone road bridge making our Raglan accommodation a private hideaway. Just 2 minutes walk to the beach – this is peace and tranquility at its best.Raglan Holiday Park offers tent sites, powered campervan or caravan sites, backpacker type accommodation, cabins, self contained and motel units. So look no further for your ideal Raglan accommodation.Bring your family, your ‘other’ half, your motor home, your tent……whatever it is, bring your smile DUE TO WAIKATO DISTRICT COUNCIL BY LAWS, DOGS ARE NOT PERMITTED ON SITE AND WE ARE CURRENTLY CASHLESS"
Address: 61 Marine Parade, Raglan 3225, New Zealand
Phone: 07-825 8283
State: Waikato
City: Raglan
Zip Code: 3225


Opening Hours

Monday: 7:00 AM – 7:00 PM
Tuesday: 7:00 AM – 7:00 PM
Wednesday: 7:00 AM – 7:00 PM
Thursday: 7:00 AM – 7:00 PM
Friday: 7:00 AM – 7:00 PM
Saturday: 7:00 AM – 7:00 PM
Sunday: 7:00 AM – 7:00 PM


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Reviews
Reception staff are super friendly. Clean and tidy grounds with enough space between each other. Bathroom facilities were a let down & not cleaned very well. Overflowing sanitary bins in near all the toilets and dirty showers throughout the 2 nights we stayed. I visited various times throughout the day and no cleaner had been.
I was really disappointed with my experience at Raglan Holiday Park. The receptionists were unfriendly and seemed completely unprepared for their roles. They didn't make me feel welcome or provide the information I needed in a timely manner. For a place that offers a relaxing getaway, the customer service was lacking, and it really put a damper on my stay. I expected a much more professional and friendly experience for the price.
Would not recommend. Have been to this holiday park multiple times now and has progressively gotten worse. Our first stay was great with a powered site we loved. When checking out we asked about getting this site the next year for the same weekend and did exactly that. We came back prior to that stay, and confirmed, in person, we had that site to be told yes we did. When we arrived for that stay we did not have that site and were put on to a site that smelled terrible. We managed to talk to security and be moved to a new site where we stayed for the remainder of our stay but were still annoyed we didn’t get the site we asked for despite booking it as soon as the books opened and being told we had it.nNext, we had a big group booking which we confirmed 3 times in person, while walking around the park confirming the length of each stay on each site/cabin. This booking somehow still got messed up by the office staff who were terribly unfriendly and unsympathetic when we spoke to them about our issues. Firstly, they checked the wrong people into the wrong cabins checked people staying for 4 nights into the 2 night cabin, and the people staying 2 nights into a 4 night cabin. When asked if they could simply swap the bookings so they didn’t have to move cabins, the office ladies rudely refused. The 2 night cabin also had an awful smell, which they were also very unsympathetic about. The next issue was having a site booked for 3 nights instead of 4, however upon check in they confirmed “a 4 night stay for that site?” Which was correct, only to get a text after 3 nights saying we were supposed to have been checked out. Again, they were unfriendly and unsympathetic with this issue and could not compromise with us, and we still had to pay for their mistake.nThe toilets have also been messy and without toilet paper multiple times during our stay.nVery unimpressed overall and will not be coming back.
My partner Diane and I stayed 3 nights here in late November in a self contained cabin. I have stayed at hundreds of Holiday Parks in NZ and in my many travels overseas back in the day. This would have to be one of the best ever. Wonderful welcoming staff and very friendly people throughout the whole park. Beautifully maintained facilities and grounds and at a very reasonable price. Our cabin was far better than we were expecting. 10 out of 10 all the way. Keep up the good work team. We will most definitely be back.
We love Raglan Holiday Park! We’ve come every January for five years in a row now and there is always something to do: swimming, biking/skating, playgrounds, kids movies, hiking, fishing, jumping off the bridges, surfing, shopping, and lots of yummy food nearby. The camp is well serviced, cleaned multiple times a day and patrolled by friendly security who are on hand if needed. The admin team are professional and responsive, the tent sites are large and flat, the kitchen area well designed and maintained. See you next year Raglan :
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