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R.M.Williams

  1. Canberra
  2. Australian Capital Territory Shoe Store

Reviews, get directions and contact details for R.M.Williams

R.M.Williams
Address: Canberra Centre, CG02 Bunda St, Canberra ACT 2601, Australia
Phone: (02) 6257 6668
State: Australian Capital Territory
City: Canberra
Zip Code: 2601


Opening Hours

Monday: 9:00 AM – 5:30 PM
Tuesday: 9:00 AM – 5:30 PM
Wednesday: 9:00 AM – 5:30 PM
Thursday: 9:00 AM – 5:30 PM
Friday: 9:00 AM – 9:00 PM
Saturday: 9:00 AM – 5:00 PM
Sunday: 10:00 AM – 4:00 PM

Update Info

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Reviews
Excellent customer service Repairs took longer then expected (beyond the control of the Canberra staff) and staff went out of their way to resolve the issue. They arrange for the shoes to be sent overseas so they would be ready when I arrived.
7 years ago (09-03-2018)
Atrocious customer service. Partner bought a pair of boots for my birthday, which were the wrong size. I obviously tried them on for size and wore them for 10 seconds on carpet. Dropped off shoes for exchange and straight up angry disposition from girl behind counter who then proceeded to examine shoes and exclaimed the leather was crumpled from wear. Patience pretty thin at this stage so I said you must have sold my partner crumpled shoes. Moved on to exchange phase and this person could not be more useless and passively aggresive. I went in with the aim of ordering another pair of shoes. I will not give this store my business and will instead go elsewhere. Such a shame.
7 years ago (18-01-2018)
Great quality and Australian made clothes and boots sold by really helpful staff.
7 years ago (13-04-2018)
Terrible customer service. The Store manager is rude and undermining. Do not go to this store if you ever have a fault with a product as the store manager blatantly accuses customers of wrong doing even prior to an offical assessment being done by the company.
7 years ago (18-09-2017)
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