Reviews, get directions and contact details for Priceline Pharmacy Noosa Civic
Address: Noosa Civic Shopping Centre, 28 Eenie Creek Road, Noosaville QLD 4566, Australia
Phone: (07) 5455 8900
State: Queensland
City: Noosaville
Zip Code: 4566
Opening Hours
Monday: 8:30 AM – 5:30 PM
Tuesday: 8:30 AM – 5:30 PMWednesday: 8:30 AM – 5:30 PM
Thursday: 8:30 AM – 7:00 PM
Friday: 8:30 AM – 5:30 PM
Saturday: 8:30 AM – 5:00 PM
Sunday: 10:00 AM – 4:00 PM
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Reviews
Priceline Noosa Civic has excellent customer service. Pharmacist, Mia is very friendly, helpful and professional. She gives excellent advice and is efficient. Highly recommend going there!
The whole team at Priceline Noosa Civic have always been polite, friendly, helpful and professional. We do have other Pharmacies near us, however we much prefer to go to Priceline, and have been doing so for many years, for the abovementioned reasons.
Mia provided exceptional service for my second vaccination dose. She was kind, patient and also helped me out with a few other items in store, with comprehensive product knowledge. Highly recommend this pharmacy! Each time I visit I walk away feeling energised from the positive attitude from the staff and management.
I was questioned about my medical history in front of other customers and told that I used my medication too much despite it is how i have been prescribed to use it and is also how I have used it to treat a chronic disease for 39 years. The pharmacist told me quite loudly I had "a very serious health issue" in front of customers which was embarrassing, and also said the medicine which does not require a script is on short supply due to Corona- which is completely not true and not listed on the Australian health board website as a short supply product- so this information is completely untrue. The medication is for exercise induced asthma, and as an athlete I workout sometimes 6 times a week, twice a day- and as per my medical doctors advice is to use the inhaler before I exercise. The pharmacist critiqued my lifestyle and health further again in front of customers by saying "most people work out only twice a week". The way I was treated was inappropriate and very confronting, the comments about my medical history and the pharmacist's unsolicited *opinions* in front of other customers is completely rude and uncalled for and I am proceeding to lodge a formal complaint with the Health Ombudsman. While pharmacists have a right to ask about medicine use and advise for safety, it is out of line to go this far, harass a customer in front of other customers and overexert their own opinions as facts which are not substantiated. Providing false information, making claims about someones health and history without the education, and medical history in a confrontational, publicly exposed setting is unprofessional, not ethical and just plain rude. This pharmacist further announced they are "blocking" any further refills of this medication - which again does not require a prescription- without a doctors note. I don't even live in the area and needed to get a new inhaler as my previous had run out on holiday!... I will NEVER return to this location or this company again and find your customer service dismal and horrific. As mentioned, I am filing a formal complaint and hope you use this opportunity to educate yourself and your staff on what medicines are truly on short demand, learn what you should and should not ask to clients and also be respectful of people's privacy.
The manger Marie,Larissa,Chantaue ,Cassandra and all staff I have experienced are exceptionally helpful, professional and authentic customer service.. I only know their names as frequent most days as reside close by.. I have read prior reviews and was suprised at the negative comments.. I highly recommend all the staffre my experiences
Staff are always smiling friendly and helpful
I was initially overwhelmed by the choice of vitamins and supplements, but the lovely staff talked me through the options and what best suited my needs.
Very unpleasant staff, spent over $150 but had to pay for paper bag.
useless staff. no wonder they are closing down. avoid.
Great products and great service by a lovely team!