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Premium Floors PTY Ltd.

  1. Acacia Ridge
  2. Acacia Ridge Store

Reviews, get directions and contact details for Premium Floors PTY Ltd.

Premium Floors PTY Ltd.
Address: 7 Murdoch Circuit, Acacia Ridge QLD 4110, Australia
Phone: (07) 3273 3111
State: Queensland
City: Acacia Ridge
Zip Code: 4110


Opening Hours

Monday: 7:30 AM – 4:00 PM
Tuesday: 7:30 AM – 4:00 PM
Wednesday: 7:30 AM – 4:00 PM
Thursday: 7:30 AM – 4:00 PM
Friday: 7:30 AM – 4:00 PM
Saturday: Closed
Sunday: Closed

Update Info

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Reviews
Drove an hour to collect product. Office staff said speak to the warehouse area staff they will find order. Warehouse staff said they didn’t have the order and walked away. Tried to send us home as there was nothing he could do. Went back to the office they tried to blame the company that placed the order. Team member and manager had a argument in front of my partner. In the end they found the order and gave us the product.
Very poor quality product. We installed Titan Vinyl Comfort flooring in 2019. It looked great, but unfortunately after short time we noticed an excessive fading of our floor. I totally understand fading might occur overtime, especially in QLD's harsh conditions, but as the product comes with 15 year warranty, I would not expect this after only approx. 18 months. window blinds and tinting installed. I have read carefully all warranty documents and there is no mention that fading due to sunlight exposure is excluded from the warranty. They do not accept the warranty claim and explain that "It is commonly understood that all surfaces fade or change colour when exposed to high levels of UV light and such change is never considered as a product fault". We were recommended this product by our builder, but no one considered this might happen and gave us a warning, so maybe we would have chosen a different option.
Great products and amazing people to do business with, specially Dan Little and Bonnie. highly recommended :
The staff here went out of their way to help me out with flooring transition pieces I had neglected to purchase just before Xmas, this assisted me in finishing installation of my new floor prop r to Xmas day... Thanks guys
The lady on the phone was incredibly rude. Do not use this company! They might call the company "Premium" but it is all a scam they are the complete opposite. Stay away from this company.
Friendly, helpful staff. Thanks for the time spent colour matching scotia to my flooring.
Total disregard for customer concerns and a useless 25 year "warranty".
Great products and couldn't be more helpful.
My regular stop, always helpful and friendly staff
Good place to go if you need flooring
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