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Reviews, get directions and contact details for Poolwerx Joondalup

Poolwerx Joondalup

About

We stock a complete range of pool chemicals, equipment, parts and accessories. Our pool experts are always on hand with friendly, professional advice!

Story

We stock a complete range of pool & spa chemicals, equipment, parts and accessories. Our pool experts are always on hand with friendly, professional advice on how to keep your pool healthy and sparkling.



"We want to be the company you depend on for high-quality pool servicing. You can rely on our team of pool technicians when you need a regular or one-off service, a pool inspection, an installation, and we can even take care of those tricky repair jobs. We have the tools and expertise to make your pool healthy.Services we offer:- Regular Pool and Spa Servicing- One-Time Pool Service- Green Pool Cleaning- Holiday Pool Service- Pool Pump Repairs & Pool Pump Replacements- Beginner Pool Owner Guidance- Residential/Commercial Pool ServicingThese are just a few of the extensive services we can provide for you. See our website for complete list of services.We stock a wide selection of pool and spa products to meet your needs."
Address: 4/157 Winton Rd, Joondalup WA 6027, Australia
Phone: (08) 9300 9103
ua.moc.xrewloop@puladnooj
State: Western Australia
City: Joondalup
Zip Code: 6027


Opening Hours

Monday: 8:30 AM – 5:00 PM
Tuesday: 8:30 AM – 5:00 PM
Wednesday: 8:30 AM – 5:00 PM
Thursday: 8:30 AM – 5:00 PM
Friday: 8:30 AM – 5:00 PM
Saturday: 8:30 AM – 4:00 PM
Sunday: 9:00 AM – 3:00 PM


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Reviews
Very friendly and reliable team at PoolWerx Joondalup!! I'm a first time pool owner for 5 years now and they have been the only pool support I've needed. Regular water testing and the right information given to you by their staff is guaranteed.. I was also fortunate enough to win a door prize at the store and I was over the moon when I got the call best pool cleaner!!. The owners and their team are both friendly and knowledgeable and you wont be disappointed by the service. Thanks again guys!!
Popped in today for the first time. We've just got a new pool so just figuring things out. 2 ladies working were super nice and helpful. First thing I noticed was how nice the store was. Fresh, bright and well laid out. Hopefully this is our local now to keep on top of our pool.
We recently purchased a new home with a pool which went green over the sale/settlement period leading up to Christmas. First time we have ever had a pool and didn’t know what to do. We couldn’t get anyone to come and look at our pool for 3 weeks, then we found Poolwerx Joondalup. When we explained the situation to them, they came out the next day to discuss our pool and then spent the next week visiting several times treating our pool until it was crystal clear water again. They were very helpful and friendly, great service and honest. We use them now regularly to look after our pool and our neighbour has also started using them.
We had an issue with our pool pump. We had used Poolwerx Joondalup before and so did not hesitate to contact them again. Within 3 hours, new pump was in and a better system for handling back-flushing. First class service !
Contacted the Owner Peter to explain my pool pump had seized, after short discussion he suggested the correct pump for our pool. Within 3 hours he had delivered it so I could get it fitted before the pool went any greener. He followed up to make sure all was ok and the chemicals he advised to use have brought it back to pristine condition. Service over and above my expectations. Thank You Peter
A very reliable excellent business with fair cost. I'm based in Adelaide but my property is in the area, turned down the pool guy suggested by my real-estate and left my pool to their hand. It's been such a relief since that day. Really grateful for their services.
Neil from Poolwerx Joondalup has been looking after me for over 8 years. I can’t thank him and the team enough for their professionalism and dedication to me as a customer. Neil always comes with a big smile and eagerness to make my pool be the best it can be. Totally personalised service and attention to details. From everything I need from chemicals to equipment for pool and spa. Always offering the best deals and advice on whatever is needed with the option of a payment plan means I get the best quality equipment within an affordable way to pay. Whether I go in store or have Neil in home service For the pool and spa they are so helpful and friendly. Now more than ever we need to support out local business’ . Highly recommended. Thank you Poolwerks Joondalup and Neil!!
Very rude and disrespectful owner. My wife took a water sample into the store and was shouted at and told to leave by the owned. He told her that " they will not continue to test the water as we had not made any purchases in the store", despite purchasing many hundreds of dollars of pool equipment and chemical for our pool. Totally unacceptable behaviour, especially from the owner. This happened some time ago and it has taken me some time to complete this review. The owner claims that this did not happen, despite having spoken to myself over the phone an hour after the incident. The owner is not only rude and disrespectful, but also dishonest to deny this never happened.
I went in looking for a new pool cleaner but was shopping around, the man was abrupt and I left. Later I rang back to check a price and he told me, then asked what I found it for. I told him and his reply was good luck with that. I will never return to any poolwerx and ended up finding a store to be loyal to.
After a recent trip to poolwerx in Joondalup and having spoken with a very nice lady called Lee I was able to establish that my initial issue with my salt cell was in fact covered under warranty. Thanks to Lee looking in to the situation I was able to get a replacement cell straight away without any issues. Awesome service and thanks to lee I will will be coming back.
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