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Platypus Shoes

  1. Hobart
  2. Hobart Shoe Store

Reviews, get directions and contact details for Platypus Shoes

Platypus Shoes
Address: Target Centre, M1/54 Elizabeth Mall, Hobart TAS 7000, Australia
Phone: (03) 6240 2314
State: Tasmania
City: Hobart
Zip Code: 7000


Opening Hours

Monday: 9:00 AM – 5:30 PM
Tuesday: 9:00 AM – 5:30 PM
Wednesday: 9:00 AM – 5:30 PM
Thursday: 9:00 AM – 9:00 PM
Friday: 9:00 AM – 7:00 PM
Saturday: 9:00 AM – 5:30 PM
Sunday: 10:00 AM – 4:00 PM

Update Info

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Reviews
Took my autistic stepson in to buy his first converse shoes and the lady, Myra, was so helpful in providing an inclusive environment for us. She turned the music down and made a little changing room for him and was great to deal with. Thank you for making it an easy experience for a kid who gets overwhelmed easily.
Questionable cross-cultural interpersonal skills. Good product knowledge. During a conversation with a member of their sales staff, my partner was asked where she was from. There was a lot of interest in the exact whereabouts, for whatever reason - before the staff member asked my partner how she says her name in her native language. After hearing this, and not understanding the surname, the staff member told her that she couldn't understand her because her 'accent was really thick'. Hearing that you've got a thick accent doesn't fit the bill of friendly or culturally accepting customer service. Especially after being lured into pronouncing your name in your native language. Luckily, there are quite a few other stores selling shoes in Hobart. The lack of understanding might have been caused by the nightclub-esque volume of the music in the store. In Tasmania, with its significant migrant population, it's hard to accept hurtful comments relating to linguistic differences in a customer-oriented business. We'll take our thick accents to a different store next time.
Kind staff, but most of the shoes are very poorly made. Not to mention music is played too loudly throughout the shop.
I returned here yesterday 6 months after a terrible experience. Happy to say the staff culture appears much improved. The young man serving me was very polite and thorough. He offered me a shoe horn and even checked my toe through the shoe! My only suggestion would be to display the prices somewhere or at least brief the staff on the price of the main displays so they don't have to spend time looking it up on the computer. Thanks for the positive experience and new shoes.
Much more range than the Northgate store worth the drive to the mall
All staffs are polite. We were severd as soon as we entred the store. We got what we wanted quickly.
Had the WORST experience ever.. there were two ladies working both were inside the reg area..was talking to some lady may be someone they knew I went there stood beside them to ask about the sizes they didn’t bother looking at me.. I called out and they went for the size check and I stood there while they still chatted with that lady..I was standing there like a fool.. finally the lady comes back to with a attitude and says we don’t have the size didn’t bother to say sorry or anything just that and went off… Felt worst
Spent over 10 minutes in-store apparently not existing by the ignorant young staff. That's over $500 lost in a single sale due to poor service. I'd rehire if I were management. Won't be returning because of the appalling service, talking to friends is apparently more important! I had no idea this store was self serve!
Very disappointed, I went in to the Hobart store this afternoon to purchase 2 pairs of shoes. I waited 5 minutes holding a shoe with no one approaching me and asking if i needed help. I then watched the 2 girls behind the count talking to themselves, a male finished serving someone and went and check himself out in the mirror, at this point i proceeded to walk out of the store and found another two staff members at the front of the store and only when i asked them if they worked there to, did they ask if they could help. Sorry but there were 5 staff members working and the store was not busy and no one offered to help. Very very pour service! I will not be returning to the store in the future.
Pretty much the only decent shop in Hobart to get kicks from. Decent selection of styles and colourways. Service can be a bit slack sometimes though. Had to laugh at the one star review from the customer with the blisters cause it ain't the stores fault if a shoe don't fit your wide foot. Should have tried it on before buying and know what your foot needs
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