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Reviews, get directions and contact details for PAV @ Duxton Hotel Perth

Address: 1/1 St Georges Terrace, Perth WA 6000, Australia
Phone: (08) 9261 8141
State: Western Australia
City: Perth
Zip Code: 6000


Opening Hours

Monday: 12:00 AM – 11:00 PM
Tuesday: 12:00 AM – 11:00 PM
Wednesday: 12:00 AM – 11:00 PM
Thursday: 12:00 AM – 11:00 PM
Friday: 12:00 AM – 11:00 PM
Saturday: 12:00 AM – 11:00 PM
Sunday: 12:00 AM – 11:00 PM


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Reviews
Beautiful hotel and facilities! Room was amazing and clean. Thank you to Vy at reception who was more than happy to take some photos for us in front of the Christmas decorations. Would not recommend room service though unfortunately. On two occasions we did not receive what we asked/paid for and when disputed on check out we were told room service was a separate business to the hotel? So we had to pay the full amount and wait to see what happens..
bathroom had a little bit of mould on the roof, and the water would leak out the bottom of the door and flood the bathroom floor. besides that and our door key working maybe 50% of the time, we had a great stay. courteous staff, nice smelling reception and a great deal on the room. would most likely go back if the same deal was offered again.
Suggest skipping the view. While nice for a night, they charge more and its rather distant so if you are here awhile maybe don't bother. Abby at the front desk is absolutely awesome. Ultra professional, welcoming, efficient and clearly knows the value of guest time. However, the breakfast coffee service is terrible. I suggest not bothering as the breakfast is not worth the $45 charged and nearby options on Hays St are plentiful. Audio privacy in rooms is poor. Hotel refused to provide 1PM checkout after staying for a week, not impressed. Walkability: Most of town is in ambling distance.
The staff are amazing and a nice quiet relaxed atmosphere. The room service food is not worth having pretty average.we will be staying again. The person that greeted us on arrival was amazing such a nice fella throughout our stay.Rooms: 4/5
Despite a relatively poor experience during my last stay, I went against my gut and tried to give the Duxton another chance. Unfortunately I should have listened to my gut and gone elsewhere. The experience from start to finish put last times visit to shame and I feel it really needs to be shared. I checked in relatively late11pm after a long flight in from Sydney, First red flag was the Person who checked me in asked for a 900 dollar holding deposit after my fellow crew had been charged 200. I politely let the Staff member know that 900 dollars was rather abnormal and my colleagues were all charged 200, however he wouldn’t relent. I proceed to pay this absurd surprise hold knowing I’d get it back either way, but still not a great start. What really made the night shine was being given the key to another guest's room and walking in on said guest in the buff. After reporting it to the manager the next morning and having him seem fairly serious about the matter, I found no further follow-up or response to the matter.. While the old style of the hotel might be charming, its facilities are degraded and in serious disrepair. The sink in my room was unusable as the water sprayed everywhere except the sink, I found myself using the tap for the bathtub instead. The bed must have been an actual slab of cement with some foam on top. The internet is barely passable for watching shows and barely let me work. And the room is incredibly well worn. All these were fairly minor complaints, and I wouldn’t even mention them if it weren't for my first night experience. Unfortunately, however, all the above leads me to give the Duxton 1 star and not recommend it.
Decided to go to the Hotel bar here for a drink after having dinner in the city. The bar has a nice ambiance with plenty of seating including outdoor seating. Very quiet there with only a few people. They also have food available in the bar until late each night. The service was nice and prompt however the bar staff seemed pretty uptight and not friendly. We decided to go back the following day as we were walking past and this time different bar staff and they seemed better. Food & drinks: Good
A great VIP experience from start to finish. Was there for a VIP birthday party, the carpark was full, but Valet made exception and allowed us to park in front of hotel. Food, venue. Can't fault. Top notch.
Wow what can I say. Duxton is one of the greatest hotels I’ve ever stayed in. Not cause of the amazing luxury scent it brings but more of the amazing customer service they provide. I’ve been around the world and Duxton is definitely in my top 5 best hotels. Thank you so much
Nice spacious rooms here. The restaurant here is nice too. Really nice reception area. Good location in the city right next to Perth concert hall. Bedrooms are well laid out along with the en suite bathrooms.
Absolutely loved it. They made me feel special on my birthday. We had an amazing King Riverview Room. The service was amazing they were helpful every time we needed something. The location was perfect we were able to walk every where. The restaurant was amazing. I can't wait to go back.Rooms: 5/5
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