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Reviews, get directions and contact details for Apple Perth City

Apple Perth City
Address: 790 Hay St, Perth WA 6000, Australia
Phone: (08) 6140 3800
State: Western Australia
City: Perth
Zip Code: 6000


Opening Hours

Monday: 9:00 AM – 7:00 PM
Tuesday: 9:00 AM – 7:00 PM
Wednesday: 9:00 AM – 7:00 PM
Thursday: 9:00 AM – 7:00 PM
Friday: 9:00 AM – 9:00 PM
Saturday: 9:00 AM – 5:00 PM
Sunday: 11:00 AM – 5:00 PM


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Reviews
The technician helped fix my keyboard. It wasn’t a major issue, but I really appreciate the service provided and how quickly it was completed. He was very professional in handling the repair, and my laptop was kept secure and locked, so my data remained protected. I’m happy with the service. However, keep in mind that appointments need to be made in advance.
Top notch customer service by Christina sorry if I spell it wrong at the Genius Bar! She was very kind, listening, had empathy, and handle the problem very quick. Will definitely recommend this store and hope she will always have a bright happy day and warm delicious food for the rest of her life nnJust a little feedback related to the appointment, I was coming at around 4pm and explaining my issue then assisted nicely and told that the nearest schedule available is at 6pm so I agreed but then when I came at 6pm the other staff said my issue need to be assisted by Mac expert which is not available at that time so I need to book another appointment at different time, which means I was scheduled wrongly the first time. Apart from that, I am happy. Thank you.
I’d like to thank you very much today for helping me with my phone. You guided me through a positive step and away to fix my issue. I really appreciated it. My phone is working normally now and I will highly recommend you with five stars. Your customer service is exceptional and I didn’t have to wait very long. Also my friend came along to one of your learning sessions. He really enjoyed it and learnt some good information about it so we both thank you very much and thank you to your management for training your staff very well.
Excellent service and truly grateful!nnI would like to sincerely thank the Apple Store Perth team for their amazing help. My phone had water damage, and they provided a perfect solution for my situation.nnThe staff were professional, patient, and very kind throughout the whole process. They explained everything clearly and made what could have been a stressful experience feel easy and reassuring.nnI truly appreciate their support and outstanding customer service. Highly recommended!
Wait a shame for Apple, 2nd day I have stood in front of the Apple Watches trying to buy one while watching most staff talking amongst them selves. I. approached a staff member today and asked if it was maybe self service and that’s what I was missing and was told obviously not. I was then asked am I just looking or do I want to actually buy something. Never have I had such poor service in retail and the staff should stop being so pretentious because they work in a new shiny store as the customers that support Apple are the reason they work in such a beautiful shop.
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