OPSM The Plaza

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"Seeing clearly is a precious gift we should never take for granted. At OPSM, we’re committed to caring for eyes and making sure your vision is the best it can be. With over 85 years of experience, we pride ourselves on providing a range of advanced optical technology for customised eye-care solutions from our dedicated professionals and optometrists."

Address: 84 Square Shop T112, The, The Plaza The Square, Palmerston North, 4410, New Zealand

Phone: 06-354 9806

Website

State: Manawatu-Wanganui

City: Palmerston North

Zip Code: 4410

Opening Hours

Monday: 9:00 AM – 5:30 PM
Tuesday: 9:00 AM – 5:30 PM
Wednesday: 9:00 AM – 5:30 PM
Thursday: 9:00 AM – 9:00 PM
Friday: 9:00 AM – 9:00 PM
Saturday: 9:00 AM – 5:30 PM
Sunday: 10:00 AM – 5:00 PM

Update Info

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Reviews

Friendly knowledgeable staff. My new glasses arrived quickly. Staff were eager to make sure they fitted and were prescribed correctly.  I am so pleased with the new lenses my frames are the same but different colour to my last pair. Very happy with the service.

My optometrist at OPSM The Plaza is Anas, he was super helpful and he explained every single thing that was wrong with my eyesight. The lady who served me called Wahi is absolutely amazing, her customer service is top notch. Guided me with picking a frame and gave her own opinion even told me what a good add ons is for my glasses. Overall both of them did such an amazing job specially wahi who is super bubbly and friendly.

New sales staff and terrible customer service. The frames on display were visibly dirty and covered in fingerprints. What’s going on OPSM? I receive better service at the competition

Highly recommend seeing Anas.  A great guy to deal with.  Explained the testing process and my prescription to me and what it meant in a way I could understand it completely.  I did not feel forced into anything and all options were explained to me thoroughly. Very friendly and down to earth.  Will be sure to see him again in the future.

Absolutely lovely staff that take great care of you!

Did a contact lenses trial from here and they're the most comfortable contacts I've had. Staff were helpful and kind

I had the lens fall out of my glasses multiple times even losing the screw, yet OPSM has always fixed it for me in less than 2 minutes - professional, quick, and even go the extra mile to clean my glasses before handing them back to me. 10/10 recommend.

Sorry but I would not recommend using OPSM the service and after service definitely wasn't up to what I would have expected after the amount I had spent. My advice if you do use them is be very mindful of there 30 day policy .I had revisited 3-4 times saying I was having trouble with the frame and the glasses on a whole and in fact told them I was so disappointed and that these were the worst glasses I had ever had. the young girl went and straightened them again as that was all they ever did and when she returned my glasses to me told me that my 30days was up and they weren't prepared to do anything more , and walked away. It has been nearly 2yrs now and I have had replace them at a  post of $600.00+ as the R lenses has completely separated and has apparently had some sort of a  chemical reaction, I took them to Specksavers  where the service was outstanding they showed my glasses to all there technicians as they had never seen anything like.

Outstanding honest customer service from the sale staff and the optometrist. The eye exam was quick and thorough. Will definitely be back to these guys. You will not walk out with anything you don't need.

I would have given a 0 star. But there is no option for it. We were late for 5min for eye check for our son and despite having no one else customer in the shop, arrogantly turned us away. Explained that we were held in traffic from home which was 1 1/2hr away but guess some people are just not made for customer service. Would not recommend at all. Stay away from arrogant service staff.

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Reviews, get directions and contact details for OPSM The Plaza

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