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freedom

  1. Palmerston North
  2. Manawatu-Wanganui Furniture Store
  3. Manawatu-Wanganui Store
  4. Palmerston North Furniture Store
  5. Palmerston North Store

Reviews, get directions and contact details for freedom

freedom
Address: 403 Church St, Palmerston North, 4410, New Zealand
Phone: 06-359 6699
State: Manawatu-Wanganui
City: Palmerston North
Zip Code: 4410


Opening Hours

Monday: 9:00 AM – 5:00 PM
Tuesday: 9:00 AM – 5:00 PM
Wednesday: 9:00 AM – 5:00 PM
Thursday: 9:00 AM – 5:00 PM
Friday: 9:00 AM – 5:00 PM
Saturday: 10:00 AM – 5:00 PM
Sunday: 10:00 AM – 4:00 PM

Update Info

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Reviews
Terrible after sales service. We purchased a product from Freedom (Amilie lounge suite and ottoman) in July 2016. A few months after, it developed bad pilling which has made the material look shabby and more like a 5 year old suite, not 1 year. I contacted the Palmerston North branch who were initially helpful, however when we were passed up to their customer service department in Auckland, we have had nothing but apalling service. After contacting their service team in Auckland, it has taken 8 weeks for them to review the problem. I've been messed around and fobbed off so many times. It seems they have a total disregard for the issues we have, and they couldn't care less. Overall, the store team is helpful, but if anything goes wrong with a product, their after sales service will leave you on your own. The product we received was not worth the price tag.
8 years ago (13-09-2017)
Typical Freedom furniture store - like a downmarket IKEA store. Interesting for a look but most of the stuff lacks a quality finish.
8 years ago (08-06-2017)
Worst customer service. Staff are either standing in group or sitting at their allocated desks looking at computers. Not once do they look up, smile, make eye contact or ask if you need help. This is a destination store due to their prices so they need to step up their game.
9 years ago (06-01-2017)
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