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Officeworks Ferntree Gully

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Officeworks Ferntree Gully

Story

Officeworks is Australia's leading retailer and supplier of office products and solutions for home, business and education.



"Officeworks Ferntree Gully is helping make bigger things happen for our customers with the widest range, great service and everyday low prices. With 168 stores Australia-wide and more than 40,000 products, Officeworks is Australia’s home for office supplies, paper, furniture, technology and student supplies. Whether you’re looking to start, run or grow your business, set up a home office, explore creative pursuits, help your children develop new skills – we can help. Enjoy our useful Print & Copy services, on-site tech support by Geeks2U and in-store recycling programs. We are committed to operating a sustainable and responsible business that supports our communities and provides opportunities for our 8000 team members."
Address: 802 Burwood Hwy, Ferntree Gully VIC 3156, Australia
Phone: (03) 8756 4100
State: Victoria
Zip Code: 3156


Opening Hours

Monday: 7:00 AM – 9:00 PM
Tuesday: 7:00 AM – 9:00 PM
Wednesday: 7:00 AM – 9:00 PM
Thursday: 7:00 AM – 9:00 PM
Friday: 7:00 AM – 9:00 PM
Saturday: 8:00 AM – 7:00 PM
Sunday: 9:00 AM – 7:00 PM

Update Info

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Reviews
Never had a bad experience here, we get our menus printed here and the staff are very helpful and efficient. Really appreciate the efforts in getting customer orders out on time despite how difficult they may be. Team member Emily was especially helpful today, she offered to drop our order off after her shift even though she has a very busy day. This is the customer service you don’t see very often anymore, going above and beyond even though you don’t have too. Thank you for your kindness Emily and to the whole team!
My beautiful mum passed away and I went in to get booklets printed for the service. Nadia in the print section was so kind and nice to deal with. She made everything easy and gentle in a tough time. Great work Nadia
Poor service from male staff - he would not honour item hold requests over the phone despite the fact I was told by another female staff member 20 minutes before that I could put an item on hold for pick up. Didn't even sound apologetic. I will be avoiding this store in the future.
I walked in 20 mins before closing with a very vague idea of the prints I wanted, fully expecting to just get a quote and come back another day to actually get the work done. Tiff’s service was as informative as one could be with absolutely no rush at all and helped me choose exactly what I wanted show casing all of their available options.
Don't use this store if you want customer service there is no help at all wanted to print a couple of documents and they said they are not allowed to print behind the counter and had to use self serve 3 of 5 units out of order 1 taken by another customer printing large volumes last kiosk frozen and not working went back to counter and told well you will have to go to another store
As usual-we have everything we expect out of officeworks. They have a nice kids activity space where they can colour and write. One of the do-it-yourself printer was not supporting my USB Drive. They have printed 20 color pages free for me to make it up to me Awesome. Very friendly staff
Great service and friendly staff. Thank you to Nicola for helping me print my documents as requested, very much appreciated your assistance.
Great Prices, Great Variety & Friendly Staff!
During the lockdowns I have needed various stationary and technology. Their click and collect has been quick and efficient. They have been very helpful with their recommendations and are willing to provide recommendations when asked. One of the easiest click and collects I have had and the most pleasant interactions that I have had.
Excellent standard of service from very helpful and friendly staff. Product range and quality all you could ask for. Print services deserve a standout mention, nothing is too much trouble. Always a pleasure to shop there. In my many visits, the very few times I've seen a disgruntled customer, it was the customer being unreasonable and at fault.
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