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Forty Winks Knox

  1. Ferntree Gully
  2. Knoxfield Furniture Store
  3. Wantirna Furniture Store
  4. Boronia Furniture Store
  5. Scoresby Furniture Store

Reviews, get directions and contact details for Forty Winks Knox

Forty Winks Knox

Story

Forty Winks is the bedroom specialist, with more than 90 stores Australia wide. We have a large range of beds, bedroom furniture, children's furniture, mattresses and accessories. Come in and let us help you Wake Up Wonderful.



"Forty Winks Knox is a locally owned bedding retail specialist stocking the widest range of mattresses and bedroom furniture, featuring leading Australian and International brands.Our exclusive bedMATCH technology takes the confusion out of buying a bed by matching you to a mattress best suited for your body type and unique sleep needs. We're serious about sleep and our in-store sleep experts can advise you on how best to prepare yourself and your sleep environment to get the best possible night's rest."
Address: 712/714 Burwood Hwy, Ferntree Gully VIC 3156, Australia
Phone: (03) 9758 9600
State: Victoria
City: Ferntree Gully
Zip Code: 3156


Opening Hours

Monday: 9:00 AM – 6:00 PM
Tuesday: 9:00 AM – 6:00 PM
Wednesday: 9:00 AM – 6:00 PM
Thursday: 9:00 AM – 6:00 PM
Friday: 9:00 AM – 6:00 PM
Saturday: 9:00 AM – 5:00 PM
Sunday: 10:00 AM – 5:00 PM

Update Info

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Reviews
What I expected was a standard bed/mattress furniture store. However, the level of service I experienced from Dara exceeded my expectations. As most forty wink stores there is a bed comparability machine, which analyses the ideal mattress and pillow matched to your body weight and size respectively. She was very attentive to our specific needs and ensured we were exposed to wide range of mattresses according to our size and went further beyond in explaining the difference and offering alternatives even those not available to the store. If you're looking to purchase a bedroom furniture solution for your family and are not an expert, forty winks knox is one store I can recommend.
Nice designs and we'll known brands. Prices are average to expensive. Bit disappointed that they didn't have the mattress I wanted on display to try as it's one our base you need to test!. Customer service was okay but they didn't mention how long it would take for stock to arrive and took a week and a half for 1 mattress.
I was disappointed at the lack of communication about my mattress delay and was grumpy from 2 weeks of sleep deprivation. I was however very pleased that they have since apologized and feel great after a good nights sleep on my new mattress
No fault on their customer service, great knowledge of their products. Felt like being pressurised by staff to make decisions to buy on the spot
From when we walked in to when we stepped out of the store we werent impressed. When we walked in one of the sales representatives came straight up to us and kept nagging us about how much we want to pay for the mattresses. She kept on demanding us to buy the mattresses. Not impressed at all. Do not recommend for you to go there.
Very helpful and courteous staff. We found the exact product we needed. Easy visibility from Burwood Highway and easy access to customer carpark. Carpark and store not crowded, we were served immediately, got a demo of the product and were ready to go in short order. Surprised that other major bed retailers did not carry such a product. Has wheelchair access from carpark. A super easy and super quick shopping trip.
Be careful to take photos of all the receipt and the PRODUCTS you bought at the store, especially when they say discount or clearance. Without photos of your own, you have no proof later if they deliver you the wrong products. The invoice and receipt they write to you is not enough as the wordings are tricky when they have 2 many types or products when you only know it's a mattress or bed in general. They will try to take photos in front of you so you feel safe, actually not. You have to take photos of the products your self as my experience with them was they are not honest. you have to protect yourself.
*Do not buy from this store* 1. The manager Bill will quote you two weeks for delivery. This will be a lie and your product will take six weeks, with no apology offered nor offer of free delivery. You will receive one phone call to tell you it is delayed and you have to subsequently follow up consistently on the arrival time. You have to ask for the free delivery yourself. 2. Bill and his staff will then promise the free delivery. This is fine but when you ask for a call back to confirm a certain delivery time, this will not happen. 3. Bill will then attack your female partner, talk over her on the phone and try and shift the blame back to you, accuse you of lying, make it seem like cancelling is the world’s biggest issue and make it seem like he has bent over backwards with his free delivery he has “generously” provided, despite the fact you had to ask for it. 4. Bill and his team will get your delivery address wrong; even though you’ve told them the correct address and they’ve apparently noted it on file. Take your business elsewhere as these guys don’t seem to care, even when you’ve paid in full up front.
Very helpful staff, not pushy and left us alone to make our choice and checked in to answer any questions we had.
No pressure - just information and advice. They let you lie on the beds for as long as you need and actually let you make the decision on what bed is most comfortable for you! Very professional with great service. Thank you!
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