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Reviews, get directions and contact details for Oaks Plaza Pier

Oaks Plaza Pier
Address: 16 Holdfast Promenade, Glenelg SA 5045, Australia
Phone: 1300 551 111
State: South Australia
City: Glenelg
Zip Code: 5045


Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours


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Reviews
Stayed a week ago. We were put into a room with a broken washing machine reported it but no one came near the room to be fixed up. They offered to do our washing but half of it came back damp. No plug to wash up dishes no bags to put washing into to send down to front desk the people on the front desk were helpful but we should have not been in this room in the first place. Offered us to move but the other rooms were okay but it felt like we were downgraded not upgraded. Nothing else was available I was told. The room didn’t seem to be serviced on a regular basis Beds weren’t made if they did come in. It was very overpriced for what you get. Rooms were tired and yes standing in a bath for a shower was dangerous getting in and out of it. The rooms seem to be very tired. On the upside the bed was comfortable and the staff and facilities were great location is fantastic
Location was the only plus for this place. Spoke to reception several times regarding the room. Asked to be moved several times due to the noise and the dangerous bath. Was told the noise was to be expected due to it being the weekend. Room 123 on floor one right above the club below. Did ask to be moved before, just after check in. We are not to know that we are staying above a nightclub. Horrible music until the early hours of the morning. Paid nearly $350 per night for the weekend from hell. Asked to be moved after first night and was fobbed off. The room is very tired; the bath is a death trap and very moldy. Booked the room because it had a washer dryer, yes washed clothes but did not work on the dry cycle. Asked for 2 drying racks to dry clothes, this seem to be a bother to the front desk. The bed was horrible and worn out, very old linens. Had to ask for clean towels on more than one occasion. The cleaning crew would give you one clean towel, and the other was always covered in stains. Not a great place to stay full stop!!!!
Been here more than once and love itnOnly this time disappointed with room considering we paid over $1000 nCouldn't access wardrobe as bedside table to close to doorsnBathroom was the most problematicnGrout was grubby and around bath was black with either mould or over scrubbed bath edge was stained door base was damagednWalls were marked badly just needed magic eraser to clean.nThen there was the $30 a night parking which I thought would be included in room price.nAs I said usually happy with everything in this hotel but not this time
Lovely rooms and location. Unfortunately the live music started at 9 and can be heard through the entire hotel until the early hours. If you're hoping for a good night sleep stay somewhere else.
Exactly as advertised, good kitchen and full sized fridge. Unit a good size for a small family, but only a queen bed so a bed would need to be added for family use which they say they will do.nnGood eating on site for breakfast and dinner and nice places to eat in close walk. Beach on your doorstep, very nice views for waterfront units and restaurant and bar. Apparently there is a tram to the city and there was always a taxi out front.nnShort drive from airport, but not close to CBD at all, although if you are from Sydney or Melbourne, you will find the commute to city short.
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