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Reviews, get directions and contact details for NEST Family Wellness Clinic

Address: 289-291 Kooyong Road, Elsternwick VIC 3185, Australia
Phone: (03) 9528 5882
State: Victoria
City: Elsternwick
Zip Code: 3185


Opening Hours

Monday: 8:30 AM – 6:00 PM
Tuesday: 8:30 AM – 6:00 PM
Wednesday: 8:30 AM – 6:00 PM
Thursday: 8:30 AM – 6:00 PM
Friday: 8:30 AM – 6:00 PM
Saturday: 9:00 AM – 1:00 PM
Sunday: Closed


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Reviews
Great doctors. Myself and my 7 year-old daughter have seen both Dimity Williams and Amanda Scott and they have been through, competent and kind. I am less impressed with the inflexible and unrealistic pricing and payment policies. I don't think they are consistent with the aims of a family practice at all, as stated by other reviewers. I don't mind paying to see a good doctor, but charging me $40 because I got stuck in traffic (and called to explain) and was 15 minutes late, then leaving me waiting for more than 20 minutes without any explanation the next time I had appointment, understandably left a bad taste in my mouth. They also charge a full appointment fee for a review of a child who has worsened with the same issue within a week. I have never experienced that before. My wonderful former doctor in Prahran, who sadly moved interstate, would always bulk-bill for a follow up with a sick child (after charging a relatively high full fee for the first appointment) and I know many other medical centres charge a 50% fee or similar. I think this could deter people seeking a review of a sick child and is again inappropriate for a clinic that promotes themselves as family-centred. I don't normally write long online reviews, but I am disappointed to find such good doctors hand-in-hand with such mercenary billing policies.
8 years ago (22-11-2017)
Good clinic to visit until you are really unwell and not able to get out of bed and attend an appointment which happened to me. I cancelled my appointment first thing on that morning. Then the lady in the clinic rang back and charged me $132 because we cancelled within 48hrs. Which I find is ridiculous because in life people do get sick and miss appointments. I requested for the owner of the clinic to ring me to discuss it and after a week she got in contact but would only communicate via email and was basically telling me they charge the fee to benefit patients which is total bs. I find it very disappointing from a clinic that specialises in providing health and support service for young families. My advice is if you have a young family and you might miss an appointment dont visit either of there clinics because you will be charged a massive cancellation fee.
8 years ago (02-05-2017)
Excellent medical center with kind staff.
9 years ago (21-04-2016)
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