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Meriton Suites Chatswood

  1. Chatswood
  2. Chatswood Lodging

Reviews, get directions and contact details for Meriton Suites Chatswood

Meriton Suites Chatswood
Address: 79 Albert Ave, Chatswood NSW 2067, Australia
Phone: (02) 8318 2000
State: New South Wales
City: Chatswood
Zip Code: 2067


Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

Update Info

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Reviews
Great rooms, extremely comfortable beds. Was a little disheartened about no room service for the live-in rooms. Location was really good as well, close to everything that I needed but also tucked away. Also had amazing views. Very happy with my stay here.
The hotel is in a very convenient location, close to multiple shopping malls and the metro, making it ideal for travelers. The reception staff were friendly and welcoming, which created a positive first impression. However, there are areas that could be improved, particularly regarding cleanliness. Unfortunately, I noticed hair in the toilet left from a previous guest, which was disappointing. Additionally, the gym was quite small and consistently crowded during my attempts to use it, limiting its practicality.
The suite was very spacious, providing plenty of room to relax. While we did experience a couple of minor issues, such as weak cellular reception and a slightly sticky floor, these were small inconveniences in an otherwise enjoyable stay. The amenities were good, with a well-equipped kitchen, comfortable bed, and modern bathroom. The staff was friendly and responsive, ensuring we had everything we needed. The location was also convenient, close to shops, restaurants and the train station. Overall, Meriton Suites at Chatswood provided a comfortable stay and great value, and we would consider staying again!
Far from a luxury 5* apartment as advertised and formally rated.nnFirst of all, good check in experience. Warm and welcoming. No support offered to unload the car, no valet service. Parked the car, unloaded my suitcases and headed up to apartment 506.nnMould in the bathroom - grout was filth. Shower also leaked significantly no matter the pressure or direction of the shower head. Water would go everywhere in the bathroom when showering and then I’d soak it up with towels.nnAwful weather in Sydney when I was in storms, rain, wind. I was on the 5th floor. The living area window was leaking, significantly constant large drip no more than a second apart, puddling on the floor. Very annoying constant drip sound. Called down to reception to let them know around 10:30pm and they were quite unbothered and dismissive, and happy to leave it until I check out, until I pushed a bit harder and suggested that perhaps a bucket is provided to go under it as the leak was so significant and will damage the curtains and floor; to which security came up and gave me 3x towels to put on the floor. He was just going to remain at the door and walk away after handing the towels, to which I suggested that maybe he actually look at the issue he then came in and looked, said maintenance can deal with it after I check out. No offer of changing rooms to get away from the annoying sound! Wind also created a lot of noise and with the drip and rattling from the wind, it made for a sleepless couple of nights. It was however nice and dark which I like for sleeping.nnThe balcony window latch was broken and so that external window wouldn’t stay closed, which made the internal sliding doors rattle and knock in the wind.nnNo face washers provided in the linen service towels, hand towels and mat only.nnWebsite advertises GHD hair dryer - there was a cheap old BigW VS Sasoon dryer in my suite.nnNo daily housekeeping which is required to achieve a 5 star accreditation as this property is advertised?.nnParking on site $30 per night.nnInternet wasn’t stable - streaming services kept cutting out to a painful point of not being able to watch Stan.nnBed wasn’t the best but not the worst either. Pillows were comfortable.nnLater check in 3pm than most accommodation services provide; yet the usual 10:00am check out applied unless you want to pay more.nnDidn’t use any of the shared facilities pool, gym etc so can’t comment. Also didn’t use the washing machine or dryer.nnLocation was good - plenty of transport, food, groceries, liquor etc in walking distance.nnWould have happily given this feedback on checkout, but they never bothered to ask how my stay was - handed me an invoice and wished me a nice day.nnOverall, not what I’d call a 5* apartment or experience, and wouldn’t come back at that price point. Property needs some significant maintenance and updates, needs daily room service implemented, and it really should be re-rated to a 4* at most until when/if this happens.
Not really in the class of 5 star hotel. Room service can be requested upon request and it was really poor when provided. They even didn't change the sheets. The supply of shampoo and body wash in the bathroom was not based on the number people in the room. Can be provided upon request but you should plan for it so early otherwise it may take so long to get them when you are taking a shower. The lifts were not working properly. There were 5 elevators but seems only one or max 2 of them were working. It was a long wait for the lift each time and it was already full when arrived on a busy day. The rooms and shower were ok.
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