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Meriton Suites Chatswood

  1. Chatswood
  2. Chatswood Lodging

Reviews, get directions and contact details for Meriton Suites Chatswood

Meriton Suites Chatswood
Address: 79 Albert Ave, Chatswood NSW 2067, Australia
Phone: (02) 8318 2000
State: New South Wales
City: Chatswood
Zip Code: 2067


Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

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Reviews
Meriton is home away from home. I've been staying with Meriton in Sydney various locations, Brisbane, South Port and Surfer's Paradise. Clean, spacious apartments with great amenities at the hotel.nImagine going to the gym, working out hard in a well equipped gym then sitting in the spa and relaxing. If you feel like detoxing, use the sauna then jump in the pool to cool down.nPossibilities are endless. We have received chocolate and champagne when we stayed for bday or anniversary.nMy only suggestion would be that Meriton goes back to their pre-Covid standards. There has been a gradual drop in the quality of service and cleanliness of the showers, not in one branch, it's across all the branches.nIt's good to see Meriton is expanding, we can't wait to visit Melbourne staying at Meriton's new hotel.
The apartment, while fairly basic with amenities had a spectacular view towards Sydney. Great location close enough to everything. Wanted to pay cash to avoid the credit card surcharge of $6 on the one night booking but was not allowed by their policy so be aware when you book the price is NOT what you actually pay, its more and should be stated so not sure thats even legal! . Wifi was not free and also an secure network. Parking should really be included in the price not extra, check in time is also on the late side. Its the little details that let it down, otherwise, would recommend.
Great spacious apartment, clean although it used to be cleaner, great amenities including pool, spa and gym. Service has become a bit sub-par over the years especially after Covid. Staff used to be very helpful and polite but that's not the case anymore.nI still like staying there because after so many years it feels like home.
Great rooms, extremely comfortable beds. Was a little disheartened about no room service for the live-in rooms. Location was really good as well, close to everything that I needed but also tucked away. Also had amazing views. Very happy with my stay here.
so Meriton's being one of the big hotels in Chatswood. it was supposed to be a chill and cozy place to stay but my experience with the receptionist an Asian woman was utterly disappointing. Honestly, it was the worst interaction I've had after journey through many countries and countless hotel stays.nnWhen I stepped through the doors, all smiles and enthusiasm, her reaction was quite the contrary. a grumpy, twisted expression. I had arrived at 10 AM, well aware that in Australia, check-in typically occurs around 2 or 3 PM. My simple request was just to stash my luggage until then. But instead of a warm reception, I was met with a curt nod as she snatches passport and phone out of my hand very hard her sour expression never wavering.nnShe then demanded payment by card. I asked if I could pay in cash, which she flatly refused. With a heavy heart, I explained that I had misplaced my Visa card at the previous hotel and asked if it was possible to provide the card number in the meantime. But no, that idea was shot down without a moment’s hesitation. The physical card is requirement.nnLeft with no other choice, I book a Uber, retraced my way back to the former hotel, scoured the place until I finally located my lost Visa card, then made a trip back to Meriton to settle the payment. Even after that, I waited until after 2 PM to get my room.nnTo make matters worse, she deliberately dropped my phone hard on the counter and didn't even apologize or say a word. As an Asian myself, I found her behavior particularly offensive. Why would she treat a customer like that, especially as we both being Asian being in a foreign country, when I was paying for the hotel's services where she working?nnDespite my disappointment, I had already booked two nights, so I have to stayed. Upon checkout, the same Asian receptionist was chatting casually with a coworker while I check out.nnAside from the poor staff performance, the hotel's location is convenient, near buses, the metro, and trains. The views are nice, and the rooms are decent, though the furniture is a bit dated and the bathrooms quite small.nnFor nearly 380 AUD per night and service this poor, I would never return to Meriton Chatswood or recommend it to anyone visiting Sydney.
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