Mantra Chatswood

Pleasant enough. Lovely staff on check-in and checkout. Breakfast was included and good. I always think the pastries are a good indication of the quality of a hotel breakfast and the pastries were very good. The room was clean if a little dull. Bought a movie with no issues. Only complaint, not mentioned to the hotel staff was the curtains in the room did not close properly in the middle and were hanging off the end at one end so light came in earlier than perhaps desired. Pretty minor complaint really.
4 7 years ago (20-02-2018)

The staff at reception are great. Housekeeping service can be a bit sporadic - on 2 occasions we had to ask for it. Rooms are a good size with laundry in one bedroom and up suites. Really convenient position and on-site parking available. They really need to fix the button issues with the lifts - this can't be hard, surely.
4 7 years ago (23-02-2018)

My husband and I stayed at this hotel for 4 days in February, we are Mantra plus member as we have stayed in many Mantra hotels and I can honestly say this is the worst Mantra’s we have ever stayed in. When selecting the hotel we were informed it was 4kms from Sydney it was in fact 10kms!. We had to ask 3 times about a key for the safe, there was supposed to be laundry facilities in our apartment, there was a tumble dryer with no washing machine ....the explanation was washing machines when available! As Mantra plus members we get free parking, we were asked 3 times to pay for our parking. On our day of departure the cleaner started asking us at 8:30 if she could be in the room to clean it. Overall a need for staff training in this hotel and for us overall a very poor experience.
2 7 years ago (28-02-2018)

I love staying at mantra hotels, chatswood was no different. Ideally located, friendly staff and well appointed rooms, I'll be back
4 7 years ago (14-02-2018)

Good-sized suites with separate kitchen and living room. Within walking distance to the train station and lots of shops and restaurants. Furniture and fixtures are old but overall it's a comfortable hotel
4 7 years ago (09-12-2017)