Melrose Parking

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"Melrose Airport Parking provides short term and long term parking for those travelling from Melbourne Airport. We are a family owned and operated business that has been operating since 1994.Melrose Airport Parking is a short term and long term car park offering secure, undercover parking servicing Melbourne Airport in Tullamarine."

Address: 1 Phelan Ct, Tullamarine VIC 3043, Australia

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State: Victoria

City: Tullamarine

Zip Code: 3043

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Reviews

This the best parking spot close to the Melbourne airport that I every experienced. Very good rate for undercover car parking, I recommend, because is competitive price and your car will safe indoor, away from sunny and rainy day. Fantastic service on shuttle bus airport drop off and pickup in time and I fill my car safer in their hand.

Met our expectations for service and price. Easy, convenient and efficient. Melrose parking took the stress out of airport arrivals and vehicle security. When we had to return early due to an emergency our account was adjusted accordingly.

Safe place to leave your car while on holidays. They take you to the airport with your luggage. When you arrive back at the airport after your holiday ring them to be picked up. There is a few hours in the very early hours of the morning they are closed. Ask them when booking.

I’m quite disappointed. My vehicle was sparkling clean when I dropped it off literally was just ceramic coated the day before, and it’s a black car shows everything and when picking up my car 2 weeks later my car was filthy with dried dirt water marks all over it and bird poo everywhere, and my dash cam was disconnected? What didn’t they want me to see on my dash cam? I feel as though they are trying to hide the fact the car was in fact parked outside the whole time. Not to mention all the bird poo all over it, anyone who works with vehicles know this acidity ruins paint. I’m quite disappointed and feel like I’ve trusted my vehicle with them and they have broken that trust. Please do better and give your customers what you promise them.

As we drove down Melrose Drive to pick up my partners car, the tyre blew out in our campervan. There was no street parking, so for safety of the repair team, we pulled into the car park yard. We’d called 30 minutes earlier to let them know we were coming and were met with a passive agressive receptionist, who spoke to me with contempt when I said we were 30 minutes away. She scoffed and said try and call back when you’re 5 minutes away and hung up. I called back 5 minutes from the carpark and a man answered and he thanked me for calling back, which I thought he was a breath of fresh air compared to the female receptionist. On arrival we didn’t plan on having a blown out tyre and as I asked my partner if they were ok if we parked there until roadside assistance arrived and he said “good luck, it’s the same lady from the phone!” I arranged for assistance and went in to update the lady, as I walked in, she looked at me with psychotic eyes, l politely asked if I may use the toilet and she she pointed at the door and said “there” I thought, ok we all have bad days, perhaps I’ll strike some conversation on my way out to break the ice whilst we waited for assistance. I asked a simple question, “So what do you guys do during the day?” As I wasn’t aware they did airport transport as well, as we’d been in a campervan for 2 weeks. She scoffed at me and said “what do you mean?” That’s when I said to her, “I’m sorry but we are paying customers and I find you extremely abrasive for no reason, I’m asking a question, as I’m not aware what you do” I walked outside and said to my partner what had happened and basically said the receptionist was a complete b****h. The guy for our tyre arrived and was lovely, nothing to do with this business, we dropped off our van at Let’s Go and again the guy was lovely. I have worked in customer service my entire life and peoples holidays begin and end with carparks like this, having a rude, contemptuous and arrogant receptionist would do so much damage to a business like this, not only for customers but staff morale. We won’t be back and after hearing they get you to turn off any camera on your vehicle, and reading the reviews, we can see they are not accountable. Parking at Melbourne airport parking you’d never have to deal with this level of ignorance.

Brilliant experience with melrose  the whole team was amazing to deal with, I parked for a week  had a service and new tyres and an AMAZING detail, such a reasonable price and very happy with the quality and professionalism! Thanks Team we will be back soon!

This is the best part about leaving Melbourne and coming home. I don’t ever have to worry about where my keys are!! Melrose is an absolute institution for airport drop offs and pick ups. No more losing my car at the airport

They called me yesterday to confirm my booking with them and collected more details about my return flight number and time and everything looked good. However, this morning they called again to Cancel booking 1 week before my flight on December 24. They mentioned something about accident or electricity as reason but I definitely don't believe them...with no options given at all. Extremely rude and unprofessional

Where else would you go. Efficient and friendly staff. Prompt check-in service and value for money with leaving my car here.

I cannot recommend Melrose enough! Absolutely fabulous service each and every visit. From the friendly and trustworthy staff to the quick transfer to the airport, I wouldn’t leave my car anywhere else. I have tried a few airport car parks and none can compare.

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Reviews, get directions and contact details for Melrose Parking

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