Medical One - Taylors Lakes

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About

Medical One is a leading provider of health care services in Victoria and South Australia.
Visit www.medicalone.com.au for more information.

Story

Medical One is a leading provider of health care services in Victoria and South Australia with 11 centres located across Melbourne and a centre in Southern Adelaide.

The Medical One support office is based in South Melbourne, Victoria.

Our medical centres are fully integrated and services include general practitioners, pathology, pharmacy, physiotherapy, podiatry, dentistry, radiology, optometry and visiting specialists. Check the Medical One website www.medicalone.com.au for a list of current allied health providers at this location.

Medical One is Australian owned and operated by doctors and began in the early 1990's. The focus of Medical One is providing the highest quality of ongoing care to our patients.

All Medical One centres are fully computerised utilising Zedmed clinical software. Zedmed is also a partner company with Medical One, likewise ensuring that the software bests suits the needs of general practitioners. For further information in relation to Zedmed, please refer to www.zedmed.com.au

Medical One is proudly partnered with Medical Records Exchange (MRE) which enables GP's and Specialist’s to process insurance requests easily, quickly and securely online. MRE is utilised by the General Practitioners throughout Australia to complete insurance requests in a timely manner. For further information in relation MRE, please refer to www.medicalrecordexchange.com.au

"Medical One is a leading provider of healthcare services in Victoria, South Australia and New South Wales; with 13 centres located across Melbourne, Geelong, Adelaide and Sydney.Our medical centres are fully integrated, and services include general practice, pathology, radiology, pharmacy, psychology, physiotherapy, podiatry, optometry, dentistry, dermatology, dietetics and visiting specialists.Medical One is Australian owned and operated by doctors. All our centres are fully accredited and comply with Australian standards and regulations.We are dedicated to providing the highest quality of ongoing care to our patients."

Address: 1 Melton Hwy, Taylors Lakes VIC 3038, Australia

Phone: (03) 9390 8222

Website

State: Victoria

City: Taylors Lakes

Zip Code: 3038

Opening Hours

Monday: 8:00 AM – 8:00 PM
Tuesday: 8:00 AM – 8:00 PM
Wednesday: 8:00 AM – 8:00 PM
Thursday: 8:00 AM – 8:00 PM
Friday: 8:00 AM – 8:00 PM
Saturday: 8:00 AM – 6:00 PM
Sunday: 8:00 AM – 6:00 PM

Update Info

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Reviews

Great Clinic! Been coming here for 8 years and recently moved away, but will still come here due to outstanding level of care. Reception staff are always so friendly and helpful and will go above and beyond to help. If I'm not able to get in with my regular Doctor I'm always happy to book with someone else if I need as all the Doctors here provide high level of care.

Generally very long wait times. Satisfaction of appointments and care largely dependent on GP you see.  Currently selling masks for $3 if you forget to bring one. Making a profit off your patients on masks, I feel is a bit pathetic.  If going to this practice I would currently recommend Dr Patel who is lovely and has always been on time. I would give him alone 5 stars, along with the nurses who have always been fantastic with my son during his vaccinations.  Having attended this clinic for 30 years, I have unfortunately noticed a recent decline in my experience which has prompted this review. The clinic has seen a few great doctors leave recently, which is a shame and makes me question why.

your receptionist are absolutely disgusting! walked in without a mask and was asking if they provided some as i didn’t have any on me, and lady didn’t even acknowledge me just said you need a mask. places such as doctor clinics should be providing masks for the public! all staff there give horrible treatment and don’t have any ounce of sympathy for sick clients. i used to come here for the past 26 years and ever since Dr Uta left, all the clinic cares about is turning this place into a money making business with no care of sick people

What I witnessed last night was disgusting I was entering this clinic as I am new to the area and wanted to make an appointment for my father. I saw an elderly lady crying in pain, empty clinic but apparently booked out, rude receptionists that did not care and a Dr who said her pain was no excuse for her to be seen before other patient’s. I was absolutely mortified. I heard the lady say I have been a patient for over 30 years and I am in pain. The patient ended up leaving without treatment. I would definitely not be coming to this clinic. Absolutely careless practice with zero care factor.Learn to triage.

I came in with my mother who had a very deep cut and they reassured us we would be seen by a doctor, she was bleeding quite badly. 30 minutes later after waiting, the lady at the front desk said we cannot be seen because another patient had to be seen before us and they didn't have time, when there was still 2 and a half hours before close. We got turned away whilst my mother was bleeding out, such disgusting service/behaviour by people who are meant to serve us with best care for health within our community. The manager said 'this is not an emergency go wait 6 hours at the emergency' whilst my mum was bleeding and in pain, so disappointing.

I agree about the support/receptionists - they're in the wrong industry.  However the doctors are by far very responsive to emergency type conditions.  I attended there with thunderstorm asthma like symptoms and made enough noise to be seen by Dr Malathi and she immediately got to work.  She was responsive, and was able to settle my condition within an hour.  Greatly appreciated her disposition and experience.

This five star review is for Dr.Nitin Mathur a family doctor for a many years. Recently having a new born we have visited the clinic for check ups and he has been amazing. Personally for myself he has been the best doctor I’ve ever had. Fantastic knowledge and a patient care above and beyond. You won’t find better.

You should be ashamed to call yourself doctors and front line workers! My mother got turned away today while she had blood gushing out of her hand from a very deep cut. If I could give 0 stars I would!! Do not go to this clinic if you want to be taken seriously. I have been a patient here since I was a child and best believe I will never return or take my family here again. Shame on you all

Poorest and most unprofessional clinic I have ever seen My mum came in with a huge cut on her palm and denied to see her with the clinic still being open for another 2.5 hours Tried to talk to the manager but she didn’t bother to get off her chair to see the situation while my mum was continuously bleeding. Would give no starts if possible Not to mention selling a single mask for $3

Where do I even begin Nancy the rudest person on reception is just so rude and not welcoming at all, have never met a more rude women in my whole entire life, feels like every question is a disrupt to her life, if you don’t like dealing with people I suggest you go somewhere else where you don’t have to!!  And I thought we where in Australia since when did we have to start paying for doctor visits was with a doctor for 2 minutes and got slapped with a 101$ dollar bill.  Doctor nick has left And so will I, will not be back to spend $101 when most places are free  Fix your reception stuff

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Directions to Medical One - Taylors Lakes with public transportation

Taylors Lakes SC/Melton Hwy (Taylors Lakes) 40 meters

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941

Taylors Lakes SC/Melton Hwy (Taylors Lakes) 60 meters

421

941

Rutherglen Way/Sunshine Ave (Taylors Lakes) 300 meters

421

476

941

Rutherglen Way/Sunshine Ave (Taylors Lakes) 310 meters

421

476

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Verona Dr/Melton Hwy (Taylors Lakes) 370 meters

421

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