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McDonald's Prahran

  2. Malvern Food
  3. Prahran Food

Reviews, get directions and contact details for McDonald's Prahran

McDonald's Prahran
Address: 484 Malvern Rd, Prahran VIC 3181, Australia
Phone: (03) 9510 1656
State: Victoria
Zip Code: 3181


Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

Update Info

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Reviews
This place was just amazing, the experience, the culture, the food and the playground it was all first class dining. The only grudge I have which has bought the rating down 1 star was the fact that my friend named Harry Govenlock, his chips were stone cold but I’ll tell you what my Big Mac which perfection and the iced chocolate just washed it down like a treat. I will certainly come back might bring the huzz here!
Order from McDonald’s Prahran and it’s like buying a lottery ticket.nWhat will you get?nIt’s a surprise ‍nnIt probably won’t be what you asked for but hey, that’s ok, the staff are not going to care anyway.nnOnly constant is you will get half your fries and a solid eye roll when you ask them to try again.nnI once did get more than I order when my coffee had the lid from the milk floating in the cup.nnWinning at life, McDonalds Prahran
Its a awful and disgusting services!nI feel disappointment with the service I received at McDonald’s 484 Malvern Rd, Prahran VIC 3181 around 10 am. My order is 143. The front counter staff member was extremely unprofessional—she didn’t greet customers, had poor posture, and looked completely uninterested in serving me. Her attitude was the worst I’ve ever encountered in a customer service role. And she with others look like have a lot of funs in front of the counter. Are you serious? !nOn top of that, her lack of competency was shocking. I ordered an Egg & Sausage McMuffin with an extra egg, repeating my request twice. Despite this, she wasn’t able to enter the order herself and had to call another staff member to enter a code for her. When I finally received my order, the extra egg was missing entirely. And she didn't put any soueces for my order!! RIDIGULOUES!nI was left wondering: why was someone without proper system access even serving customers? Is McDonald’s cutting corners on staffing? Surely, a global company like McDonald’s can afford to hire properly trained employees who know how to do their jobs.nWhat’s even more concerning is the underlying attitude of some employees towards non-local customers. If McDonald’s is serious about providing inclusive, professional service, your hiring process should ensure all staff are properly trained in customer service and workplace ethics. Don't you??!!nAt the end of the day, this is a customer-facing job, and there should be some standard of professionalism. I don’t expect fine dining service, but I do expect basic competence, respect, and a willingness to do the job properly.nI’d appreciate a response on what steps will be taken to improve service standards at this location. Thank you!
One StarnnTook our two grandchildren to our local McDonald’s in Malvern Rd Prahran, and it was a huge disappointment. First off, the toilets were completely out of service—not just unavailable, but absolutely disgusting. The smell alone was enough to turn your stomach. When young children want to go to the toilet, they normally can’t hang on!! The lift wasn’t working either, which made it really difficult for us with a pram. On top of that, the tables were filthy. Not a single clean spot to sit down and eat—sticky surfaces, leftover food, and trays just left everywhere. Honestly, it felt like cleanliness and maintenance were not a priority at all. Even the food was not up to McDonald’s high standard. Definitely not the standard you’d expect, especially when you’re taking kids out for a treat. We won’t be rushing back.
The toilets were ok. The whole 2 storey situation is pretty cool, unless of course you can't manage stairs. But it adds a certain je ne sais quoi to the whole Maccas experience, and if you wanted to go there with a bunch of friends you can take over the top floor and have a party.
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McDonald's Prahran map

Directions to McDonald's Prahran with public transportation

Williams Rd/Malvern Rd (Prahran) 30 meters
604
Malvern Rd/Williams Rd (South Yarra) 50 meters
603
34-Williams Rd/Malvern Rd (South Yarra) 50 meters
72
Robinson St/Williams Rd (Prahran) 70 meters
603
34-Williams Rd/Malvern Rd (Toorak) 80 meters
72

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