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Reviews, get directions and contact details for McDonald's

McDonald's
Address: 84/94 Osborne Ave, Springvale VIC 3171, Australia
Phone: (03) 9540 8772
State: Victoria
Zip Code: 3171


Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours


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Reviews
Chocolate flavour soft serve is available here — a delightful treat that is not commonly found at many McDonald’s locations.nnAdditionally, my daughter is anaphylactic, but she has never experienced any allergic reaction to the soft serve from McDonald’s, which gives us peace of mind when treating her to a dessert.
If you do not have the sugar sprinkle on Deluxe Almond flavoured ice latte, LET THE CUSTOMER KNOW DON’T PRETEND LIKE NOTHING HAPPEN this is the reason I ordered it because I like the sugar sprinkle on top.nnThe staff just have me the drink and when I asked for the sugar sprinkle on top, she said “ohhh…we don’t have the sprinkle on top, I put Chocolate powder , okay?”.nnAT LEAST ASK ME IF I want the chocolate powder or not, this is terrible service ever. UNACCEPTABLE
I ordered a Big Mac meal and asked for it to be made fresh, the guy replied with yeah. Went to the next window he didn’t say anything and just put the pay machine in front of me to pay I did and as I drove off said that will be made fresh still nothing. Pull up to the window next person hands me the bad off food and drink straight away again they don’t say a word. The chips were cold and the burger was lukewarm. Clearly wasn’t made fresh as I had asked, firstly the customer service was terrible as at both windows neither of the works said anything then the thing I asked for with my order wasn’t done. Get your act together!!!
I usually eat here, but today was a very bad experience. I went through the drive-thru to order just one hamburger. After waiting about 4 minutes, a staff member asked me to wait in the waiting bay. I was happy to do so.nAfter waiting around 15 minutes, a staff member brought out the wrong order. Then the car behind me got their food and left. I continued to wait for another 5 minutes before going inside to ask.nWhen I went in, it didn’t seem busy at all, and I got my order in less than 2 minutes. No one said anything or apologized for the long wait.nAnd when I finally received the hamburger, it was completely cold.nOver 20 minutes just for one cold hamburger. How is that acceptable?
The staff was friendly and helpful. Nice and quick service as well . The cleanliness was also good compared to other McDonald outlets: all the best team will come again
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