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McDonald's

  2. Berwick Restaurant
  3. Berwick Food
  4. Berwick Meal Takeaway

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McDonald's

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Resturant

Address: Clyde Rd & Homestead Rd, Berwick VIC 3806, Australia
Phone: (03) 8786 7200
State: Victoria
Zip Code: 3806


Opening Hours

Monday: 6:00 AM – 1:00 AM
Tuesday: 6:00 AM – 1:00 AM
Wednesday: 6:00 AM – 1:00 AM
Thursday: 6:00 AM – 12:00 AM
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: 6:00 AM – 1:00 AM

Update Info

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Reviews
Ordered from the drive thru, and had to go in to fix my order twice.nWhen I received my order I found that 2 of my mcmuffins weren't wrapped properly and had fallen apart in the bag and the food was cold as well.nThe fish and chip store across the street would have been a better choice I think
In this century we have lazy with attitude and sloppy behaviour. Nothing is made with pride! I’lll make your meal next time I’m back, see how you like eating your burger with the sauce outside the box. I will also leave out items so you have to walk back and ask for them. Fast food industries just getting worse! Program robots to do the job, at least their memory won’t forget items.
The doughnut here tastes meh a little too bready for my liking… but I don’t go to Maccas for the food quality, I go for the vibes, so still 5 stars good vibes
Guys. 24hrs is 24hrs. Not 21.5hrs. This system reset is a joke at all of your stores. Only since Covid. Only between. 2 and 5 am. There are grills fryers and manual ways of taking orders. If you don’t want to make food or pay staff. Just adjust your hours.Head office, you should be ashamed of yourselves.
This McDonalds in the worst one you'll go to in your life.nnHere's a brief snapshot of what the last two weeks of ordering McDonalds has looked like for us. It usually starts with going through the drive thru and ordering the meal there or online prior. Then you wait either 5 minutes or 30 minutes to go to the window - there is no in-between here.nnDay 1:nAt the window to get our food.nMcDonalds employee them: Here you go.nUs: Thank you so much! Oh wait, you forgot ___. Can we please get that?nThem: No, sorry. Bye!nUs: ....nThem: ....nUs: But why? Thats what we ordered.nThem: We ran out.nUs: You ran out of something we ordered literally 2 minutes ago?nThem: Yes *rolls eyes*nnIn this situation, the employee didn't offer a refund or compensation. They just proceeded to tell us that they ran out and tried to basically shoo us away. My brother, who hates confrontation, drives off without even getting a refund.nnDay 2:nWe had just gone through the drive thru and told them the code so that we can earn the bonus points. Now we are at the paying window.nThem: That's ___. Just pay here.nUs: Oh, sorry. Just before we pay can you double check that you put in the code because it doesn't look like you have, just by looking at the screen.nThem: Oh yeah, I didn't. Just pay here.nUs: .. What do you mean you didn't? Why?nThem: I don't know how to.nUs: ... Okay, well would you mind please asking someone to help you then?nThem: I don't know how to do that.nUs: ... You don't know how to ask for help? Just please ask because we really want those bonus points and we can't get that unless you enter the code. We don't mind waiting. : nThem: *rolls eyes and ignores us for a solid 4 minutes while we just sit in the car and she takes orders*nThem: *finally asks someone and they tell her within 30 seconds how to do it* Okay, I've done that now. Just pay here.nUs: Thank you so much, we really appreciate that!nThem: *rolls eyes*nn We then drive to the food windownnWindow person: Hi, just the large fries? Here you go.nUs: Oh it was actually the large spicy shaker fries.nThem: Yeah, thats what I said. *walks off*nUs: Okay, thank you! *starts driving off*nThem: *Comes back to the window and throws her arm out*nUs: *We see her arm out shaking something from the side mirrors as we're driving off so we stop. We cant reverse because there's another car coming right behind us now*nThem: You forgot your seasoning packet.nUs: ..... WE forgot it??nnSo we ended us doing some weird contortionist move to get the seasoning packet because there was no other way to get it.nnDay 3 last night:n*At the window*nThem: Here you go!nUs: Thank you so much! *Tries to check the contents incase they gave us the wrong order but can only check the top things as the bag is too full and tight and I didn't want to spill anything*nnWhen we get home, we realise they gave us the wrong order for the main part and we can't eat it so they wasted our money and time.nnI don't know what it is about this McDonalds but they can't get anything right. In the past 2 years we've ordered from here, there's always been something wrong and they're never sorry about it either. If we bring up the fact that they gave us something incorrectly, they act like its our fault and that we're bothering them by asking them to fix it. The only reason we come here is because this seems to be the only McDonalds nearby that seems to have stock of the newer items. McDonalds is expensive for what you get and often people look forward to this little treat at the end of the week or month. When you get something wrong, you waste our money, our time, and our petrol - all things we work hard to get. In this economy where people are struggling to feed themselves, you really shouldn't be getting this much wrong. As someone who has also previously worked in the fast food industry, it's really not that hard to get it right.nnSo get it right.
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