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Reviews, get directions and contact details for McDonald's

McDonald's
Address: Hamilton Rd & Charlotte Street, Chermside QLD 4032, Australia
Phone: (07) 3256 4101
State: Queensland
City: Chermside
Zip Code: 4032


Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours


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Reviews
By far the worst maccas I have ever been to. The drive thru service is terrible. The girl who took our order was extremely rude and impatient. Wouldn’t let us finish what we were saying before rudely interrupting us to say “so that’s it?”. On top of that, the wrap I ordered was not even wrapped properly with majority of the sauce and lettuce on the outside. Please do better
Disgusting behaviour and attitude from the black haired female manager… Logan, I think the staff member said but I was ignored by them when I asked what her name was. Seems it’s not her first bad review…. Her other bad review basically was the exact same experience. Our order was Incorrect order and took a long time. Was snapped at and when I asked why she snapped at me, she said she didn’t and wouldn’t let me get a word out, talking over me and then even had the nerve to tell me I was talking over her…. even after she asked me what the issue was… I started explaining andnshe just talked over me and all her staff stood like deer in headlights watching. What a gross display of ‘management’ Hope the trainees that were being trained don’t take any direction from her!nNext time… shut up and listen to a customer who was literally just asking a question! You want to speak over someone… they will raise their voice!nSack your millennial managers cause they have no idea what customer service is.nnI came to the counter to pick up our order and asked for something that was offered for free…. They were busy so I was happy to pick the meal up instead of table service but I didn’t even get to ask…. I was told to sit and wait as she just assumed I was coming to demand my meals.nWell…. Assumptions are the mother of all stuff ups Logan!nnAlso…. Staff drinks just sitting ON the fry station bench…. Is that really where they should be?nHmmm!nnYou snapped at the wrong person today.
What is this abomination!? I just got this delivered from Uber eats with my Macca's bundle. I was supposed to receive a frozen raspberry with soft serve which is always vanilla. Instead I receive what looks like Sprite, with chocolate ice cream of all things!!!! Get it together kids.
So, this is the second time they stuffed my order through the drive-through. Regardless, the drive-through staff had a good attitude. Even though the screen was correct and staff members repeating what I ordered back to me, which was correct. Somehow, my custom burger was opposite to what I ordered. So I was very disappointed.
The most disgusting place to eat. Every table was covered in food scraps. The most greasest food I've ever had. Obviously just focused on making money & not customer service or repeat business. After reading the other comments I'm not surprised.nManagement need to be held accountable.
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