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Kmart

  1. Toowoomba City
  2. Gowrie Junction Department Store

Reviews, get directions and contact details for Kmart

Kmart
Address: Grand Central Shopping Centre Cnr Margaret & Dent Streets, Toowoomba City QLD 4350, Australia
Phone: (07) 4659 4100
State: Queensland
City: Toowoomba City
Zip Code: 4350


Opening Hours

Monday: 9:00 AM – 6:00 PM
Tuesday: 8:00 AM – 9:00 PM
Wednesday: 8:00 AM – 9:00 PM
Thursday: 8:00 AM – 9:00 PM
Friday: Closed
Saturday: 9:00 AM – 6:00 PM
Sunday: 9:00 AM – 6:00 PM

Update Info

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Reviews
Looked and looked for what I wanted and which I knew was in stock. Asked a staff member if he knew where they were. He just told me to look where I had already looked, and when I mentioned I had, told me to look somewhere I knew they weren’t, care factor zero. Didn’t find it, went home. Surely even Kmart can provide some service.
called up yesterday to see if they had an item in stock before i purchased because every time i click and collect they cancel my order because they don’t have it in stock even though it says they do online. the girl on the phone had zero customer service skills but did find what i needed, she asked if i wanted to hold it and took my details. came in today and told them i put something on hold, after the guy looking for 5 minutes out back he said he couldn’t find it, i asked where to look so i could go grab another one off the shelf instead. he told me where to look which was apparently the wrong spot so i went back with the sku to see if he could check for stock in store for me. two other workers came to help and spent another 15 minutes searching different sections of the store. after waiting a total of 28 minutes they said they had no stock. complete waste of time and poor customer service from the HELP DESK of all places???? no wonder the store looks horrible all the time, they don’t even know what stock they have. i bet out the back is just as chaotic.
Not sure what the hell is wrong with the guy standing at the front but this is the second time he assumed my ethnicity and greeted me in korean yet I’m Chinese. This is racism. What a horrible experience as soon as I walked in this shop.
Went to Kmart the other day to get Christmas presents and all the toys were all over the floors and in different shelves/aisles. Also, there were toys that had been unpacked and left on the shelf or half of the toys had been taken while only 1 thing was left. Not impressed with this store, they should have better staff working here.
Started a new gold coin requirement to get a trolley outside the store. Did not provide any way to get your coin back in the carpark, and so just added $1-2 to the shopping bill!
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