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BIG W Clifford Gardens

  1. Toowoomba City
  2. Gowrie Junction Department Store

Reviews, get directions and contact details for BIG W Clifford Gardens

BIG W Clifford Gardens
Address: James Street, Toowoomba City QLD 4350, Australia
Phone: (07) 4613 2800
State: Queensland
City: Toowoomba City
Zip Code: 4350


Opening Hours

Monday: 8:30 AM – 7:00 PM
Tuesday: 8:30 AM – 7:00 PM
Wednesday: 8:30 AM – 7:00 PM
Thursday: 8:30 AM – 9:00 PM
Friday: 8:30 AM – 7:00 PM
Saturday: 8:30 AM – 6:00 PM
Sunday: 9:00 AM – 5:00 PM

Update Info

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Reviews
Why sell a product online for $75 but online for $99. Online price not matched , told they want to increase online sales . Buy the product online only to be told you can't collect the product as I need to wait for processing. I was 15th in Q , waited 3 hours and asked where I was in the Q , I moved to 9th. Cancelled the order , refunded me within 5 mins , Drove to Good Guys and bought same product at the lower price. How does this increase online sales at Big W. If I was going to buy online I could have bought same product at Amazon with next day delivery . If you the owner of the business, would you let customer walk out the door , I felt staff were happier to give me refund then try help as this was the easier solution for them .
Deterioration in customer service makes Big W not a pleasant place to shop any more. No fault of the staff, who should be treated with more consideration by the company.nnAccording to CEO, Big W sales jumped last financial year by 5.7 per cent to $64.3 billion, with net profit rising by 4.6 per cent to $1.6 billion.nnYet.. only one poor woman on the one open till, clearly under a lot of pressure going flat out. Makes you feel under pressure too, especially when you are older and not well. Previous visit no tills were open and the one woman trying to help people at self-service was also under great pressure and run off her feet ..especially when one of the tills wouldn't work. So much rush we both forgot about my rewards card.nnNot good enough by customers or staff Big W.
Too much rubbish. Sanitising station always empty. Tell someone and you get shoulder shrug or ignored. Priced way over the top for Chinese made rubbish and always check your receipt. Specials are charged at full price if they think they can get away with it. Especially the elderly. They have ruined themselves with their stupid games for mega profits..
How stupid is it when you ring the help line and speak to Doti the AI and can't put you through to a human any more.nWent Big W today brought Jumpers, got home 1 & half hours away to find out security tag on jumper. Tried to ring for help.nNo help at all.nNot happy.nWill have to wait to take it back again.
Good place, excellent customer service, always with best actitud and big smile
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