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Reviews, get directions and contact details for KFC Willetton

KFC Willetton
Address: Stockland Riverton Shopping Centre, 2/14 High Rd, Parkwood WA 6155, Australia
Phone: (08) 9354 1329
State: Western Australia
City: Parkwood
Zip Code: 6155


Opening Hours

Monday: 10:00 AM – 10:00 PM
Tuesday: 10:00 AM – 10:00 PM
Wednesday: 10:00 AM – 10:00 PM
Thursday: 10:00 AM – 10:00 PM
Friday: 10:00 AM – 10:00 PM
Saturday: 10:00 AM – 10:00 PM
Sunday: 10:00 AM – 10:00 PM


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Reviews
Pulled up to the drive thru and tried to order a tenders box 4 times before the fellow told us to drive to the first window as the rain was affecting his communication fair enough. We then spoke to a young man for 4-5 minutes trying to order a good amount of tenders for my friend and I while sorting out sauces and the usual sides. He was clearly struggling with the order taking and so we were becoming more and more confused. When we finally settled on 5 tenders for my friend and 5 for myself we paid as per normal. I mentioned that the store looks extremely busy tonight and after tapping my card he says yeah it’s tenders night 9for 9.95. My friend and I couldn’t believe that we’d just spent 2.5 times that on essentially the same thing when he could’ve told us 5 minutes ago that there was literally a deal on for tenders we had only been discussing tenders the entire time. At that point it was super busy and so while frustrated at the lack of common sense from the lad, we went home. To my disappointment, I didn’t even get 5 tenders, I got 4… Furthermore, we got about 6 sauces when we’d cancelled the extras. 6 sauces is a good thing but as we were never given any sort of receipt or order number by the fella I don’t even know if I’ve been charged for them. Tried to call them several times but their number was disconnected and wouldn’t even ring through. Really disappointed, complete lack of thoroughness, communication and common sense.
I visit KFC frequently, often on a weekly basis. The chicken is always very crispy and tender, and the chips are great. They always make everything fresh to order.nnAlthough mistakes occasionally happen, you can provide feedback through their online platform, and they always rectify the issue.nnOverall, I consistently have a great experience.
Clean dinning area with friendly staff. Not getting 5 stars as the washrooms need to be renovated soon as they are very old.
2nd july 2024. Male toilet still broken. Chicken taste were not as good as expected. I think this kfc dont care about it.nn24jun2024. Email kfc. They replied to say sorry.nn23jun2024nThe lock for the man toilet is broken. Broken for months. I advised the manager but no action. Report to kfc also no action. Ugly toilet. Sometimes there is no soap in the toilet. The taste of the chicken is not always good. Dirty table and chair sometimes.
Something is not correct with this place. Specially if you order after 6pm the food does not represent traditional KFC recipes. Chicken is over cooked and salty. This is not just an isolated incident but three nights. I believe the cooks working there either do not follow the standard procedure on how they make these chicken!!! I would not recommend this KFC joint unless you like a soggy salty chicken.
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