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Reviews, get directions and contact details for KFC Caulfield

KFC Caulfield
Address: 13/14 Sir John Monash Dr, Caulfield East VIC 3145, Australia
Phone: (03) 9571 9310
State: Victoria
Zip Code: 3145


Opening Hours

Monday: 9:00 AM – 10:00 PM
Tuesday: 8:00 AM – 10:00 PM
Wednesday: 9:00 AM – 10:00 PM
Thursday: 9:00 AM – 11:00 PM
Friday: 9:00 AM – 11:00 PM
Saturday: 10:00 AM – 11:00 PM
Sunday: 10:00 AM – 10:00 PM


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Reviews
I had an incredibly disappointing experience at KFC Caulfield. The quality of the food was subpar, to say the least. Not only was the chicken overcooked and burnt, but I was also shocked to find visible feathers on the cooked chicken wings. This level of carelessness and lack of quality control is simply unacceptable. I expected better from a well-known chain like KFC. I won't be returning to this location, and I strongly advise others to think twice before visiting. The pictures I've attached speak for themselves.
I dont get why there is the consistent long wait times when staff are just sitting and chatting and waiting without doing any work. If you ask them for an update u have to repeat yourself at least three times before they can understand you and respond. Food is of course cold by the time you get it so it's terrible to eat. All this in a time where there are only 3 orders to do. Maybe this KFC just doesn't provide fast food.
I go here far too often but it's constantly 15 min or more wait, not enough staff, too cheap to hire adults and cooks. It's always filthy, food everywhere, pigeons.nnAny time you express consternation about the excessive wait times, it's met with blank staresnnEdit: I am very, very, very fed up with the owner giving these BS stock responses and doing exactly NOTHING to improve the situation.nnWe know you're cheap, lazy and complacent. Quit being a miser and hire some capable adults who know how to run basic customer service operations.nnLord knows I've applied enough times.nnIt's clear you do not care and have no intention of improving anything that'll cost you a single cent.nnDo better and quit being a half-assed cheapskate. Bother to invest in training, cleaning and proper staffing.nnUntil then spare me.nnThis owner responds to every complaint by asking us to go through the backdoor system, which can be hidden and fobbed off.nnIGNORE THAT.nnMake your complaints as public as possible if there's to be any option of improvement.nnEdit: Now seems like the time to mention about a year ago I complained about poor service and attitude and the staffer was so rude and combative he called the police. They attended and found no standing.nnLiterally the worst business I have ever, ever dealt with and I am a veteran of hospo and call centres.nnDISGUSTING.
I feel pleased with KFC Caulfield for years. They served best KFC chicken in VIC for many years. It’s much better than other stores under the same franchise. I would drive farther to buy from this store even I wasn’t in town.nnI been offered other replacements when I ordered some chicken they ran out as I am in rush to pick up my kid . Thumb up for the supervisor today.
Without a doubt the worst kfc chicken i’ve ever had in my life, and i’ve had a lot of kfc. it was actually inedible. I ordered hot n crispy pieces and there was no actual chicken inside them, they were literally straight fried bread crumb, nearly impossible to bite into. I don’t even know how it is possible to mess it up that badly. The workers were nice enough but messed up my order around 3 times before getting it right, and I was unfortunately already home by the time i bit into it. I very very rarely leave reviews but this was beyond terrible
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