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Reviews, get directions and contact details for JB Hi-Fi

JB Hi-Fi
Address: 501 Scarborough Beach Rd, Osborne Park WA 6017, Australia
Phone: (08) 9203 4600
State: Western Australia
City: Osborne Park
Zip Code: 6017


Opening Hours

Monday: 9:00 AM – 6:00 PM
Tuesday: 9:00 AM – 6:00 PM
Wednesday: 9:00 AM – 6:00 PM
Thursday: 9:00 AM – 9:00 PM
Friday: 9:00 AM – 6:00 PM
Saturday: 9:00 AM – 5:00 PM
Sunday: 11:00 AM – 5:00 PM


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Reviews
We love coming to this JB Hi-Fi! Jaden is always incredibly helpful and friendly. We’ve bought a couple of appliances from him, and he always goes above and beyond to make sure we get the best service. We keep coming back because of the amazing treatment and great customer service. Highly recommend!
A huge thank you to Tony at JB Hi-Fi Osborne Park for being so patient and helpful with my sister and I! We knew what we wanted, but were very indecisive about which extra products to add and went back and forth quite a bit about how we wanted to pay.nnTony was incredibly patient throughout the whole process, answered all our questions, explained our options clearly and never made us feel rushed or pressured. He was friendly, knowledgeable and genuinely wanted to make sure we were happy with our purchase.nnWe really appreciated the time and effort he put into helping us. Excellent customer service — thank you, Tony!
We had such a lovely experience at JB Hi-Fi thanks to Faith. She was incredibly kind, patient, and helpful from start to finish. She really listened to what we needed, gave us honest and helpful advice, and made us feel genuinely looked after. Customer service like that is hard to find these days, so we really appreciated her help. Thank you again, Faith!
First purchse at success jb for a hisense 40 inch tv, Had Alexsa, who helped with the selection and purchse of the tv, very understanding and respectful with answering all our questions and concerns. very happy with the service, will think of this place when thinking of buying another jb product.
I was sold a damaged product, then a second monitor that wasn’t compatible, despite clearly showing staff photos of my laptop ports and explaining what I needed.nnThis resulted in multiple half hour return trips, 3.5 hours out of my working day, time spent calling and emailing, and waiting in store while staff processed the issue. I still didn’t receive the product that day as the store had no stock — I had to get a refund and reorder online for next-day delivery.nnWhen I explained the inconvenience caused entirely by JB Hi-Fi’s mistakes, I was basically told it was “just bad luck.” No apology, no acknowledgment, no compensation.nnA complete waste of my time. Very poor customer service and accountability.
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