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Reviews, get directions and contact details for JB Hi-Fi Helensvale HOME Superstore

JB Hi-Fi Helensvale HOME Superstore
Address: 3 Hope Island Rd & Siganto Drive, Helensvale QLD 4212, Australia
Phone: (07) 5519 5600
State: Queensland
City: Helensvale
Zip Code: 4212


Opening Hours

Monday: 9:00 AM – 5:30 PM
Tuesday: 9:00 AM – 5:30 PM
Wednesday: 9:00 AM – 5:30 PM
Thursday: 9:00 AM – 8:00 PM
Friday: 9:00 AM – 5:30 PM
Saturday: 9:00 AM – 5:00 PM
Sunday: 10:00 AM – 4:00 PM


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Reviews
I wanted to say thank you to Carolyn in the Refrigerator section for her outstanding support and help over the last two days when I had to buy a new fridge. She was available when I needed assistance, was knowledgeable and helpful with regards to the different brands, remembered me when I rang back because I couldn't decide on my first visit, and then went over and above when I came back to make my purchase. She made it all so easy. Thank you so much Carolyn :o) I really appreciated your awesomeness today.
7 years ago (15-02-2018)
Had to have an item replaced which was under manufacturers warranty. Very prompt service, a lovely young lady grabbed me as I entered premises and said I think your the gentleman I was talking to on the phone. Very prompt, efficient and friendly service. Out the door within 10-15 minutes.
7 years ago (26-02-2018)
Shout out for Lee who sells the drones and cameras. He didn't mind educating us on what was the best buy for our son for Christmas. I waited while he patiently helped the customer before us. Overall a great experience. Why go anywhere else for Christmas gifts?
8 years ago (04-12-2017)
Zero customer service. Seems to be the way of jb these days. Def do not ask for the games department, they are inept and arrogant. From what was once a great chain of stores offering innovative products with service. How times change a business model. STAY AWAY
7 years ago (24-02-2018)
Good stock levels and staff are generally helpful. Gets very busy on weekends. Plenty of parking and easy access.
7 years ago (19-02-2018)
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