JB Hi-Fi Claremont Quarter

I spent last night reviewing a voiceover recorded on a cheap microphone with lots of background noise I couldn't cleanly filter :-(. I blearily phoned JB Hi-Fi at Claremont Quarter this morning and asked for a Rode mic that the JB website showed was in stock. The staff member—a young lady: Zara, I think; with apologies if I misheard—was extremely helpful. There was no stock on the shelf, so she phoned me back after finding one out the back, and set it aside for me. I drove in half an hour later, walked to the counter, there it was. Couldn't have asked for better service. Thank you!
5 7 years ago (04-11-2017)

Been here dozens of times. There are two guys here that are very helpful (bigger guy and long light brown haired younger guy) but otherwise the service is TERRIBLE!! Unless you are buying a computer or TV (in which case they hound you), you basically have to beg for help. I have spent a combined several hours in this store trying to be assisted. Today was the catalyst for this post. I waited and waited. After asking several associates for help, I went to the register. The woman there called for any available associate. After a few minutes, a lady showed up only to tell me that she'd be back. Meanwhile other team members are standing around putting stickers on DVDs or organising boxes. I don't want to cause a scene, so I wait patiently while looking as if I needed help in the direction of all of the associates not already helping other customers. After the woman who was called does not return for some time, I finally just ask someone AGAIN for help: "I want to buy a printer. I know which one and have no questions. My baby is getting restless. Can someone just please fetch the printer?" Finally some help. No apology from anyone, and more waiting. Save yourself some time, and avoid the Claremont store even if it's closer to home. That's what I'll be doing going forward.
2 8 years ago (03-05-2017)

Asked to buy a replacement Apple Watch charger and dismissive sales person told me they didn't sell them and that I should go to the Apple store. Guess they don't want business! They're on JB's Website so instead I went to Malaga where a much friendlier and switched on sales woman found me a charging cable in 5 minutes. Suggest avoiding Claremont JB-HiFi.
1 8 years ago (03-06-2017)

Staff are really happy to help however I found that they did not have everything that larger stores may have full stop
4 8 years ago (05-06-2017)

Lots of products staff very helpful
5 7 years ago (14-12-2017)