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Insport

  1. Bankstown
  2. Bankstown Store

Reviews, get directions and contact details for Insport

Insport
Address: 202/203 North Terrace, Bankstown NSW 2200, Australia
Phone: (02) 9708 1345
State: New South Wales
City: Bankstown
Zip Code: 2200


Opening Hours

Monday: 9:00 AM – 5:30 PM
Tuesday: 9:00 AM – 5:30 PM
Wednesday: 9:00 AM – 5:30 PM
Thursday: 9:00 AM – 9:00 PM
Friday: 9:00 AM – 5:30 PM
Saturday: 9:00 AM – 5:00 PM
Sunday: 10:00 AM – 4:00 PM

Update Info

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Reviews
The worst customer service this morning ever. The Girl was too busy flirting and giggling with a male customer while I stood at the counter to be served. Another worker came next to the counter picked up stock and did not even acknowledge that I was standing there with items on the counter waited about 5 min and just walked out without the items I was wanting to purchase on the way out there was a 3rd staff member too busy folding to serve customers. It was early morning and only myself and the male customer in the store and out of 3 employees not one could be bothered. Go shop anywhere else for sports wear just not here.
Nice place for active wears with leading sportsbrands , unisex, for kids.. Reasonable price, friendly staff
Female manager with blonde hair was very rude. I over heard her calling me fat to one of the other workers. I cried all the way home
I absolutely love this stores customer service! They always make sure that i’m happy with my products and at the best prices to! Will continue to shop here for sure.
Rudest store manager that women have no customer service skills, she lied to my face and sweared at me. I would never step into this shop again.
Service here is not the best. It felt like I was a nuisance because I asked questions. The worker was more happy folding clothes and tidying up instead of offering service to the customers. When I decided to just quit my purchase for the item I was enquiring about the staff member had a sigh of relief. That really left a poor impression on me in regards to customer service and customer care. The store is wide and well presented however The register is in an awkward position and there is not a clear area to accommodate for customers standing in a que. You basically have to stand in a clothes isle blocking other customers from seeing the range of clothing you are obstructing. There is too much clutter around the register in my opinion and the fact that the counter in an island in the middle of the store makes it look too busy and awkward.
Called the store today anf the Manager picked up the phone. Asked if there was a particular size and model and she answered NO. A little frustrating since I knew that she didn't even bother looking. I called again and another lady picked up the phone, she went straight to the shelf and looked for the shoe I was after within seconds she confirmed they had the size and model I was after. I am glad that atleast some of the staff in this store can bother doing their job and assist a customer. The manager lady without needing to.mention her name has a very poor customer service and lack of respect for her own staff and other insport stores. I was furious to say the least, I am very glad that I did not have this face to face experience with the manager !
One girl was extremely rude. They need to fix the staffs attitude so they do not yell at customers for a simple misunderstanding. They set up an extremely long line outside the store, letting people in every 5 minutes while the store was practically empty. Yelled at me because I tried to go to my parents who were already in the store so I could make the purchase, yelled at told me to go to the back of the line. Ok I would go to the back of the line but if she told me nicely. Really disappointed and ruined my day.
The manager was so rude to me her name was Sela and she basically fat shamed me. It was busy in store today so I bought the item/s & she's like we don't have anything in your size and I'm like I thought the large would have fit but it didn't can I please get a refund. No worries darl we can offer you 3month credit. But no refund. what will the credit do if I can't fit the clothes??? worst place ever! In all honesty she obviously hasn't worked in customer service before because customers come first and I'm telling everyone not to shop here! rude rude rude.
Came for a soccer ball and a pair of shin pads. Was able to find both but didn't eventually buy any due to the attitude of the staff. Mainly young staff working at in sport and they need to be trained in customer services and dealing with complaints in a civil and polite manner. Went to Rebel and both both of them there instead.
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