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Reviews, get directions and contact details for ibis Hamilton Tainui

ibis Hamilton Tainui
Address: 18 Alma St, Hamilton 3204, New Zealand
Phone: 07-859 9200
State: Waikato
Zip Code: 3204


Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours


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Reviews
Upon arrival it was nice to have someone at the door to know what to do they offered valet parking, but there was no mention of the parking cost.nThe check in process took a long time, it would have been nice to have been offered to sit or use the bathroom or have a drink.nThe bed too soft I ended up trying to sleep in the middle of the two beds put together.nThe pillows were two large doesn't it make sense if you're going to have three pillows on the bed to have some different size options?nThe shower water temperature constantly fluctuated while showering, from too cold to too hot.
For the lovely, helpful and friendly staff I would like to give the hotel 5 stars. However, the room was dark with a small and very average bathroom. It was very clean but cheaply finished. Great location and I suppose the price reflected the quality.
Here for work. I've stayed in a lot of hotels over the last few years, so I am pretty hard to please. This would be by far the best. Service was excellent, good food even the buffet breakfast was really good. Literally one minute from the city center or the river walks. I would like to mention one of the wait staff. I think her name is Rachel. Outstanding customer service. Usually I am glad to be leaving and getting home. Still looking forward to getting home, but the whole hotel experience suggests that I will be back the next time I am here. Great work you guys.
had the absolute pleasure to stay 2nights. the hotel exceeded all our expectations & some, with the well appointed rooms, that are immaculate with a wonderful king size bed which we slept so well on, buffet breakfast which was included in our booking was 5star yummy an ticked all the boxes on so many levels. the valet parking so convenient & worth the extra cost to have piece of mind about our vehicle while we were able to walk & access all the shopping & amenities within the vicinity of the hotel. above everything else were the staff whom were so friendly, nice & professional which just made our whole stay so awesome, from the valet to the front of house, bar, restaurant, room attendants whom all provided 5star service for our entire stay. will definitely book again with ibis tainui nga mihi
Had Xmas lunch there yesterday. What a wonderful experience. The staff a deck the place to give you a great experience. A credit to them.nThe service was 100%.nSelection of food was brilliant to bring together the Xmas theme.nBUT sorry to say the seafood presentation was not good. Frozen oysters and the mussels and prawns had that thawed frozen cardboard type texture about it
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