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Ashwood Manor Hamilton Motel

  1. Hamilton
  2. Waikato Lodging

Reviews, get directions and contact details for Ashwood Manor Hamilton Motel

Ashwood Manor Hamilton Motel
Address: 16 Thackeray St, Hamilton Lake, Hamilton 3204, New Zealand
Phone: 0800 688 866
State: Waikato
City: Hamilton
Zip Code: 3204


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Reviews
A really lovely place to stay. They couldn't do enough for you , nothing was too much trouble. The rooms are lovely and clean and very homely. I would very much recommend it.
7 years ago (13-02-2018)
We would like to share our bad experience during our one-night stay in this motel. The actual motel ammenities and room were fine. The service however was disappointing. An hour after checking out we received a call from the hotel manager (Zing) who suggested that we had broken the coffee plunger. She also suggested by text that she was going to charge us $25. When we called back, despite telling her that it was not broken when we used it, she insisted that we had broken the plunger and that she didn't believe us. We wanted to discuss the situation with the motel owners as we felt is was unreasonable that we were accused of this. She refused to put us through to them saying that it wouldn't make a difference As I had made the booking through ‘Wotif’ I told her that I was going to complain to them with regards this incident, she indicated that I was threatening her and that if I complained she was going to make a police complaint. If we broke something we would have no qualms paying the $25 - that was never the issue. We were disappointed with the way it was dealt with and that we were accused of lying. After this conversation I got a text from Zing that she would pass this message to the owners and let them decide. I have not heard anything back yet and it has been over 24 hours since I checked out.
7 years ago (28-02-2018)
My husband and I stayed overnight at this facility and found the top bed sheet had a bloodstain on it, and we had a huge cockcroach crawling up our wall. We took photos and put cockcroach in glass to show management, who then offered my husband 2 bottles of Heineken as compensation at 7am when we checked out. Upon my husband ringing and complaining, once we had returned home, management asked for proof, which we supplied and told him the cleanliness of the sheets were not their problem as they send them to a cleaning company. Won't be going back.
7 years ago (09-02-2018)
Love this place, rooms are exactly as they are shown in the photos, it's quiet, beds are comfortable, rooms are clean, service is lovely, no complaints whatsoever. Highly recommend to all.
7 years ago (09-02-2018)
I was quite disappointed with this motel. On arrival I was met by women in pyjamas, the office smelt very strong of cooking. The fridge in the room woke me up every time it came on, I asked about having it fixed and they said to just turn it off. I was booked for 6 nights. I could hear water running from other rooms and it was so noisy like it sounded like it was coming from my room. I asked for a second key and it was a hassle. There are so many motels in Hamilton. The location was good, handy to walk into the centre of town. I suggest shopping around I will not be back.
8 years ago (11-10-2017)
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