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Reviews, get directions and contact details for Hungry Jack's Herston

Hungry Jack's Herston
"Long-running fast-food chain 'Home of the Whopper', known for our burgers, chicken, breakfast, snacks, soft drinks, frozen drinks, and desserts; with Jack's Cafe barista coffee and iced drinks."
Address: 50 Bowen Bridge Rd, Brisbane City QLD 4006, Australia
Phone: (07) 3852 1887
State: Queensland
City: Brisbane City
Zip Code: 4006


Opening Hours

Monday: 5:00 AM – 11:00 PM
Tuesday: 5:00 AM – 11:00 PM
Wednesday: 5:00 AM – 11:00 PM
Thursday: 5:00 AM – 11:00 PM
Friday: 5:00 AM – 11:00 PM
Saturday: 5:00 AM – 11:00 PM
Sunday: 5:00 AM – 11:00 PM


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Reviews
My girlfriend and I planned to share this Jacks fried chicken burger together, however, after cutting it in half, the inside was completely raw. Thank f$#& I actually looked at it before we ate it - we could've both had a pretty serious case of salmonella. Definitely the worst food prep from fast food I've ever experienced - not sure I'll be going back.
Dear staff member who handed me burgers around 11pm today.nnQuickly shutting the window and turning your back doesn't mean I'm not there. Your app let me order and pick up at the counter, but the counter was closed and I couldn't see anyone, so I went to the drive-through to talk to a staff member. I wasn't there because I am stupid and even if I was, you didn't have to try to ignore me that hard. Treat your customers with respect.
Worst experience ever!!! Horrible service!!! Never coming back again!!nOrdered vegan whopper cheese as I am vegetarian + 2 large fries and 2 spicy dipping sauce from drive thru. As I ordered I was asked to wait in the waiting bay which actually didn’t exist, after waiting for 15 minutes I got my order.. which had 1 fries and both dipping sauce missing. As I was about to leave, I checked.. and then went to the drive thru again.. waited another 5 minutes.. asked for the incomplete items.. received the missing items bags.. which again didn’t have 1 dipping sauce.. mentioned the order again. Went home and checked the burger was meat burger.. Rang the store mentioned the issue and offered to send the photos of the order.. they said they will replace it I am in the area again, I denied and asked for the refund.. they said I will have to bring the food back to get my refund. Then we had to come back and there was not even a single person being apologetic for the whole situation. Very disappointing and frustrating. This whole situation happened after 10pm dinner time. Would definitely not recommend this place.
Drive through I had to wait in my car for nearly 20-30 minutes at night to pick up an online order. Staff told people to change to second window then disappeared. Do they need more training or need more staff, or need more food or what?
Expectations met. It's a Hungry Jacks. Aussie burger was pretty good. Carolina whopper overrated. Better to not overspend, choose an app deal.
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