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Health Kick

  1. Joondalup
  2. Mullaloo Vitamin Supplement Shop
  3. Perth Vitamin Supplement Shop

Reviews, get directions and contact details for Health Kick

Address: 420 Joondalup Dr, Joondalup WA 6027, Australia
Phone: (08) 9301 5303
State: Western Australia
City: Joondalup
Zip Code: 6027


Opening Hours

Monday: 9:00 AM – 5:30 PM
Tuesday: 9:00 AM – 5:30 PM
Wednesday: 9:00 AM – 5:30 PM
Thursday: 9:00 AM – 9:00 PM
Friday: 9:00 AM – 5:30 PM
Saturday: 9:00 AM – 5:00 PM
Sunday: 11:00 AM – 5:00 PM

Update Info

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Reviews
#An Issue "customer is the king" concept# Worst customer service. The lady was not supportable and She was rude to the customers. Please check other comments, so you can understand if I am correct or wrong.
The lady was not attentive at all. The worst customer service I've ever received. I asked for a paper bag and she just chucked it on the counter top and went back to chatting. Me as a customer had to stand there and bag my own purchases.
Let me be clear here, I just spent 415.00 dollars at nutrition warehouse I came to THIS store first with my son, was interested in buying some supplements they stock but wanted to ask some questions first. I didn't even get acknowledged! The Indian lady with the black hair, back towards me the entire time. This is not the first time, her customer service is deplorable and basic communication skills are critically lacking. Her knowledge on supplementation is zero whenever I have had to ask her a question she seems like she can't be bothered answering. Jenny Song, the owner of this store must not like making money since alot of these reviews are the same. I preferred to be at this store but since the zero presence of customer service or even basic communication skill I spent my saved money elsewhere. Up your game guys or make this full timer at this store a casual since she is the face of your Joondalup business. Drop the ego, and make some changes. Good riddance.
It is a shame i cannot give 0 star. The lady with long hair wasnt really helpful. Solo working at the shop therefore i could understand you lady busy. But when customers come for buying esp health products, they need massive help and explanation from the professional rather than for the clerk being bothered to explain more and help. Prob it is the time to reconsider the place's level of customer service ..
I wish i could give this place 0 stars. The customer service by the lady in there was atrocious. I asked for a preworkout and when showing her the one i wanted she huffed when realising she had to open the cupboard up. No smile, no have a good day. I will not be going back to support this business. Will all reviews being about the same lady, it makes me wonder why she is still working there and being allowed to drive customers away.
I can not believe how rude and unprofessional the lady in-store was towards me. I have never been treated so badly by retail staff before. Its hard to believe that this store is a still operating with sales staff like I encountered today... I spend a lot of money on supplements and vitamins, but this is one store that won't be getting my business...
I was at the counter ready to make the purchase and the lady quickly shut the shop up and kicked me out even though they had another 6 hours till closing. She was like sorry I'll be back in 5mins. Lady with the long black hair. SMH
The last time I was at the lakeside store, the gentleman was very helpful, thank you. Today, however, it's almost 11.15am and still not open. Website says "open" 11am Sunday! Not good. I made a special trip to come here.
26/08/2020 Lady tried to tell my husband they didn't sell what he wanted. He pointed out the item and had her rudely tell him she is on a phonecall. He replied he will wait and got a sigh and eyeroll in response. This is the second time he has experienced this type of rude customer service and told 'no we don't sell that' when they clearly do, from this store.
I’ve been to this shop many times and each time I say this is the last. But yesterday I’ve reached my limits. The lady with the black long hair should not be working with customers. She is so rude. I will not be going back to that shop ever again. I’d rather pay extra for shipping and buy online somewhere else.
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