HCF

Reviews, get directions and contact details for HCF

Address: MacArthur Central Shopping Centre, G7 / 8 Queen Street, Brisbane City QLD 4000, Australia

Phone: (07) 3229 7366

Website

State: Queensland

City: Brisbane City

Zip Code: 4000

Opening Hours

Monday: 9:00 AM – 5:00 PM
Tuesday: 9:00 AM – 5:00 PM
Wednesday: 9:00 AM – 5:00 PM
Thursday: 9:00 AM – 5:00 PM
Friday: 9:00 AM – 5:00 PM
Saturday: Closed
Sunday: Closed

Update Info

related searches: hcf branches, hcf dental cover, hcf contact number, hcf claims, hcf head office sydney, hcf extras, hcf dental, hcf hospital cover

Similar places near

Catholic Church Insurance 82 miles

J W Bell & Associates 86 miles Caitlin, Rebecca and the rest of the team at J W Bell & Associates offer an excellent...

Lexon Insurance 89 miles

Allianz Australia Insurance Limited 123 miles I made an insurance claim with Allianz after my luggage was stolen in Europe. Luckily...

AIG Australia Limited 124 miles This business is a scam! I purchased travel insurance and when it came to try and get...

Avant Mutual 125 miles

Citicorp Life Insurance Ltd. 132 miles

Crowe Horwath 137 miles

Ace Insurance Limited 149 miles

nib Retail Centre 155 miles I have had an emergency visit for 16 December 2019 regarding to a severe back pain. B...

RACQ Central City Office 156 miles Car broke down and i called to arrange a tow and i was told i would get a call in two...

HBA Health Insurance Brisbane 158 miles DO NOT USE BUPA, the Customer services is the worst in history, they have a whatsup ...

HDI Global SE, Brisbane 163 miles "Companies from the trading, production and service industries need an insurance...

rt health 166 miles You have to go through the main line now & are left hanging on the phone forever, thi...

Arthur J. Gallagher - Insurance Broker Brisbane CBD

Arthur J. Gallagher - Insurance Broker Brisb... 168 miles We had our Christmas party there. It was delightful. Beautifully catered and plenty o...

QBE Mercantile Mutual 169 miles

Woodina Underwriting Agency Pty Ltd 169 miles

USORT 170 miles Fast and simple to use. Great health insurance comparison website and am happy to rec...

Reviews

We have been with HCF for 15+ years and have always had excellent service.  I went into the Brisbane office recently and the person who served me was friendly, experienced and helpful - I couldn't have asked for more.

I cant express enough depression and stress while dealing with this insurance company. You will find yourself getting into a pile of excuses and delays and miscommunication and so on! Worst experience ever!

Team member was very pleasant to deal with and was proactive in suggesting a way forward with my issue.

This insurance company is full of Bulls*#t. Offered 130 000 flybys points when joined and stayed for 24 Months. I even asked for a guarantee on the phone that points were redeemable and I got one. I just didn’t get the points at the end of 24 months.

Been with them for over 11 Years until recently, its just gone down hill fast. Cant get in contact with them through phone, email or web site with no reply's, waiting times on the phone can be over 3 hours through the call Centre, Lost our claims in the mail twice?, they have technical issues to which push's your claims out another 7- 14 days all the time, just the most horrible experience you could imagine in the end, They were good but its gone done hill fast, strongly advise to shop around and ask about customer service because HCF is bad for this and strongly advise to look elsewhere. Through the Local branch is the only way to get communication if you have one. Brisbane Branch is the only ones trying to help us. The main company hopeless and a waste of your time.

Recently decided to change health funds to HCF, after being with our previous fund for 15 years. So far the experience has been awful! Still no membership cards after 6 weeks, and have just been advised that there has been another "error" and cards are to cancelled and re issued with another 10 day wait time. Impossible to get hold of them via telephone .... they are always experiencing " high call volumes" with ridiculously long call wait times, and sometimes they just cut you off and ask you to phone back another time due to " technical" issues. Feel totally un supported and vulnerable at this point. Can just imagine how terrifying it must be if you were trying to get hold of them in an emergency situation. If I had know how bad the management side of HCF was, we would never have made the move. It's not worth the small savings in premium. Going to now have to look at changing again. This has caused a huge amount of stress for us!

Been with HCF for more than 15 years now and never had an issue. Made multiple smaller claims for day surgery and fortunately never a large claim. Now upgrading our policy for the family with benefits and pet insurance. Will keep you updated.

Dr Paulo was great - very knowledgeable and explained the procedure and steps nicely when asked. Good experience. Brand new clinic. And I got good assistance when changing level of my cover thanks Robyn! :

Miss leading promotions and no willing to solve the problem. I have to call several times to follow it up. Customer service is bad.

Comment on this business

Map, Satellite View
Street View

Directions to HCF with public transportation

Edward Street near Queen St 50 meters

227

232

234

320

P228

Queen Street near Edward St 60 meters

325

335

Queen Street near Edward St 60 meters

Elizabeth Street near Edward St 70 meters

346

353

372

373

377

378

Elizabeth Street near Edward St 90 meters

121

131

156

171

178

181

186

P119

P129

P137

P141

P142

P151

P176

P179

P189

P201

P211

to add HCF map to your website;

<iframe width="450" height="300" src="https://mappaus.com/v.php?seo=hcf&id=105298&yuk=300" frameborder="0"></iframe><p style="font-size:11px;margin-top:5px;"><a href="https://mappaus.com/hcf-i105298.html" target="_blank" title="HCF">HCF</a></p>

Reviews, get directions and contact details for HCF

Opening Hours

Directions to HCF with public transportation

We use cookies