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Reviews, get directions and contact details for Harvey Norman Mackay

Harvey Norman Mackay

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Shop In-Store or Online at the award winning www.harveynorman.com.au
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Terms of Use

We’re glad to see you here! Harvey Norman encourages the use of our social media channels so that we can hear your comments, suggestions, critique and concerns – however, we do ask that you abide by the standards of conduct outlined in our policy.

Facebook works in a way that allows the owner of a page (personal or business) to be able to monitor and control the content that appears on their page.

Please understand that we reserve the right to moderate or delete wall posts and comments which we deem to be inappropriate. Examples of what not to do:

• Do not post content or images which may offend other participants
• Do not post comments that are offensive or discriminatory
• Do not bully or harass other participants
• Do not post comments or images that breach another person’s privacy. This includes posting comments about another person without their permission
• Do not post comments which may mislead or deceive another person. For example, making false statements, such as saying Harvey Norman is having a sale when it is not
• Do not post links advertising other retailers or competitor brands. We encourage competition, however discussion on our page is reserved for our brand

In cases where we suspect fraud or breaches of any of the above cases, our moderation team may choose to take your wall post or comment away from public view for further investigation.

If you witness a breach of these policies, please bring these matters to the attention of our Social Media team by sending us a private message, or email us at [email protected]

Address: Cnr Heaths Road & Bruce Highway, Mackay QLD 4740, Australia
Phone: (07) 4951 8800
moc.namronyevrah.ua@tsrifremotsuc
State: Queensland
City: Mackay
Zip Code: 4740


Opening Hours

Monday: 9:00 AM – 5:30 PM
Tuesday: 9:00 AM – 5:30 PM
Wednesday: 9:00 AM – 5:30 PM
Thursday: 9:00 AM – 5:30 PM
Friday: 9:00 AM – 5:30 PM
Saturday: 9:00 AM – 4:00 PM
Sunday: 9:00 AM – 4:00 PM


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Reviews
Jason in Electrical is the most helpful, proactive and knowledgeable guy you’ll find in the industry. Thanks a bunch for helping us out when we had a faulty issue and for your initial positive service. I fully appreciate that an urgent situation for us is just one of a million things he has on his plate a day, so grateful that he prioritised helping us.
My devices had been hacked and I no longer had control over my accounts. Luke from the technical bay in the computer section retrieved all my accounts back for me. His knowledge, patience and expertise in his field is second to none. He is an absolute genius at his job. What a valuable asset to Harvey Norman !! Thank you again. It was a brilliant experience !!
Bought a lap top here ,payed on linenWent to pick it up the next day and and was given the lap top .nThe service desk wouldn't give me the time of day after that .nWas wanting to also buy a mouse/computer bag .nLooking for a sales person but could not get one .nI reckon they could hide in their own shadow.nEvery time you would spot one they would race pass looking at the ground .nAt a guess there must of been a few hiding in dunnies ,worse than Bunnings .nWill be $buying my gear somewhere else !!!!nDo NOT recommend service at this place !!!!
Some staff need to be sent for retraining. 2 out of the 3 interacted with were rude and unhelpful. I knew more about an appliance in 3 minutes than staff and that’s fine- can’t be expected to know all products in store. But repeatedly asking us not to touch the induction hob like we’re idiots is where I draw the line- completely put me off of buying anything.
Bought a $1700 hisense fridge 6months ago with extra product care. Fridge stopped working, panels really hot. Rang up harvey norman to sort out, response is wait for manufacturer to contact me. Asked for a loan fridge, rude Employee confirms Monday pickup and swap. Nothing, no delivery, no calls. My experience with harvey norman is very disappointing. I usually deal with goodguys without any issues.
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