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Reviews, get directions and contact details for The Good Guys

The Good Guys

Story

DoingGood since 1952!

Address: 1, Northpoint Retai, 11 Trade Court, Mackay QLD 4740, Australia
Phone: (07) 4963 1500
State: Queensland
City: Mackay
Zip Code: 4740


Opening Hours

Monday: 9:00 AM – 5:30 PM
Tuesday: 9:00 AM – 5:30 PM
Wednesday: 9:00 AM – 5:30 PM
Thursday: 9:00 AM – 7:00 PM
Friday: 9:00 AM – 5:30 PM
Saturday: 9:00 AM – 5:00 PM
Sunday: 9:00 AM – 5:00 PM


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Reviews
Today while cruising Good guys at Mackay, a lady approached me offering to make me a cup of coffee while I browsed. I said, "no thanks, but could you telling me about this product"? She said her job was to offer coffee to ppl while they were shopping. It felt blood good having a brief chat to her and a laugh. So thank you who's ever idea it was. It made me feel welcome & relaxed. And yes, I did buy my item I was looking at.
7 years ago (14-01-2018)
Most of the time excellent service but twice in five days the service was non existent. Twenty minutes waiting for a salesperson to buy television and twenty five minutes waiting for a salesperson to buy food processor. I ended up walking around the corner to the opposition both times
8 years ago (06-11-2017)
Some staff really good, others not as much. Good products and good range. Ok price most of the time.
8 years ago (09-10-2017)
Terrible service! Bought a dishwasher for my rental property over the phone was assured by the salesperson that they had 3 in stock. Arranged with my access with my tenants, and when my plumber turned up to pick up the dishwasher they told him they had sold out. That cost $120 call out fee! Took 9 phone calls to get onto some one in white goods, got left on hold and hung up on 3 times. Had to install a white model which was cheaper but in stock. Then had issues with the machine, 4 phone calls later spoke to a manager, and was told my plumber had probably installed it wrong and I would have to pay a call out fee for their service people to look at it. Then had to chase my refund on the cheaper model which apparently has to go through head office! Would give negative rating if possible!
8 years ago (20-05-2017)
Good service knowledge sales person good price.
8 years ago (02-08-2017)
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