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Harvey Norman

  1. Manukau, Auckland
  2. Manukau Department Store
  3. Manukau Store
  4. Papatoetoe Furniture Store
  5. Onehunga Department Store

Reviews, get directions and contact details for Harvey Norman

Harvey Norman
Address: 8/72 Cavendish Drive, Manukau Supa Centre, Manukau, Manukau, Auckland 2104, New Zealand
Phone: 09-261 4300
State: Auckland
City: Manukau, Auckland
Zip Code: 2104


Opening Hours

Monday: 9:00 AM – 5:30 PM
Tuesday: 9:00 AM – 5:30 PM
Wednesday: 9:00 AM – 5:30 PM
Thursday: 9:00 AM – 9:00 PM
Friday: 9:00 AM – 5:30 PM
Saturday: 9:00 AM – 5:30 PM
Sunday: 9:00 AM – 5:30 PM

Update Info

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Reviews
I bought a phone from Harvey Norman Manukau, and staff member Tanvi provided amazing service to us. This is the first time we’ve received such great help from any staff member at this store. Her friendly and professional service was the main reason we decided to buy the phone here.
Unpleasant and condescending experience with floor sales reps - some old Asian guy, mixed of black and white hair. Rude individual, probably needs to retire. Date of visit: 13/07/25 around 3:30-4:00PM.nnFirst thing he asked when we engaged to talk was “buying or renting?” In a way he wanted to hear me say renting. I do dress up in quite relaxed way on my weekends for a young person who owns 3 properties.nnI was after a washing machine, we discussed top loaders & front loaders. He kept saying the dimensions of our new property’s laundry room was ‘sad to hear’ and ‘unfortunate’ at least 3 times because it can only accommodate the top loaders. It’s a very brand new and modern laundry set up, maybe his old age couldn’t understand.nnAll in all, I don’t really expect highly of Harvey Norman staff to be honest, but a certain level of professionalism should be maintained.nnLuckily, I chose not to buy here and went elsewhere with better service.
Harvey Norman has good selection of household itemsnCouches, beds, dining room chairs and tables , electrical and electronics laptops etc.nI have purchased most of my items from here. I purchased a laptop a couple of years ago and also got the extended warranty. It developed some issues and they referred it to their assessment partner. It got processed in timely manner. I could find a suitable replacement so they refunded the money. Few hiccups but I got the results I expected and wanted.nOverall I am happy with them and keep shopping there.nThey know and look after you.nThe technical and sales staff is helpful and courteous. Mixed reactions from staff at the counter though.nI always enjoy going there. Just feel good going around the store.nPlenty of parking around the store. The location is great.
I don't really leave reviews as I find them unbelievable but I'm really impressed with not just our purchase but also the staff. With Dan at the helm and his depth of knowledge to educate us and making it easier for us for to know what we're after before purchase and Mohammed with his kind and friendly professional demeanour is really quite inviting. Definitely will go back to them for future purchases. Best experience I've ever had.
Went in today to purchase a pair of AirPods. I politely asked a staff member where they were located, and was met with a condescending and rude attitude. She claimed she was with a customer, despite us having observed her standing around for over 10 minutes beforehand. I wasn’t asking for help beyond a simple direction — just where the headphones were.nnWe then approached another staff member, hoping for a better experience, but unfortunately received the same dismissive attitude. She acted as though we were inconveniencing her, even though she also wasn’t assisting anyone at the time. She let out audible sighs when opening the cupboard where the AirPods were kept, which felt unnecessary and unprofessional.nAt checkout, she immediately and loudly assumed I’d be paying with Afterpay — which, while not offensive in itself, was odd and presumptive, especially given there was no need to ask unless I had actually selected that option. As someone who works in retail myself, I know there’s no operational difference unless it’s a split or hire purchase.nnThroughout the entire interaction, neither I nor my family were acknowledged properly. The staff member was rushed, dismissive, and displayed zero customer service skills. Extremely disappointing experience overall — I won’t be returning.
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