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Reviews, get directions and contact details for Animates Manukau

Animates Manukau
Address: Cavendish Drive, 2104, Auckland, Auckland
Phone: 09-263 0361
State: Auckland
City: Auckland
Zip Code: 2104


Opening Hours

Monday: 09:00-17:30
Tuesday: 09:00-17:30
Wednesday: 09:00-17:30
Thursday: 09:00-20:00
Friday: 09:00-17:30
Saturday: 09:00-17:30
Sunday: 09:00-17:00


related searches: animates auckland, animates silverdale, animates sylvia park, animates glenfield, animates takanini, animates pukekohe, animates botany, animates glen innes
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Reviews
I first heard of this Store due wanting to wash my dog. Payed my 10 dollars for 10 minutes and away we went. Was awesome so I went back the following week and Payed 99 dollars for the unlimited wash for a year. Great helpful staff even though the dog wash was out of order and took my boy to Botany Animates. Same great service there. Keep up the awesome work guys and girls.
Many stores can handle shipping an item when ordered but the real test of customer service is how they handle things when there is an error or problem. In this way Animates Manukau gets high marks. I ordered a replacement cot cover for my dog and was sent the wrong one the winter version rather than the original. Customer service was quick and responsive to my email notifying them of the mistake. They sent me out a new cover immediately and even let me keep the winter one as a token of good will. They did a great job solving my problem and I wouldn't hesitate ordering from them again, knowing I'll be well taken care of.
The staff offer to help but have no idea of the stock they have. When asking about sample bags of kitten food I was told they only have them when the supplier decides to give them trial bags or there is a promotion on. WHICH IS A COMPLETE LIE. Called the shop when home as we saw they have them in stock on line. Spoke to another staff member who is the reason I give 3 stars not just 1 the 1st staff member deserves 0 stars the staff member over the ph was very helpful and extremely apologetic for the other staff member. Maybe the mangers can teach common sense to the staff. Such as.... if you do not have an answer to the customer's query Ask another staff member with more experience and DO NOT LIE to customers.
Krshiva needed some pet food, so, he and I popped in there for a bit, that after picking a few items of grocery from Countdown nearby. Great shop, and an extremely pleasure place to visit. I just cannot believe its size, as I have hardly ever thought of a pet shop being so big with all sorts of pet related stuff.
Great store, well stocked, helpful staff and plenty of parking!
Always great service from the team really enthusiastic about pets. High level of knowledge of the products by most staff
Prompt service. . Took my cat litter to get a refill. . They always have plenty of clumping. Ladies at front desk serve with a smile , and help when needed
The staff here genuinely care about fur babies and are always very helpful. Especially last time I went to get a 20kg feed and one of the boys there carried a 20kg bag to the counter, and dropped it off to my car, which I really appreciated. Top notch service and a one stop shop for all my pet needs.
Staff are lovely but often doesn't have items and doesn't stock prescription range of food
I had just adopted a 8week Lhatese Lhasa Apso x Maltese and was looking for guidance on what to feed at this early age. I visited the store yesterday and the lovely gentleman there walked me over to the options he recommended and gave me information on changing the food over time, as to not upset her tummy. Overall, just excellent customer service. Thank you for making me feel like a valued customer.
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Directions to Animates Manukau with public transportation


Manukau Supa Centre 210 meters
36
AIR
Manukau Supa Centre 230 meters
36
AIR
Lambie Dr/Ronwood Ave 230 meters
Lambie Drive/Cavendish Drive 330 meters
36
AIR
Lambie Drive/Cavendish Drive 340 meters
36
AIR

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