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Golden Palace Restaurant

  1. Kellyville
  2. Castle Hill Meal Delivery

Reviews, get directions and contact details for Golden Palace Restaurant

Golden Palace Restaurant
Address: Wrights Rd, Kellyville NSW 2155, Australia
Phone: (02) 9629 1788
State: New South Wales
City: Kellyville
Zip Code: 2155


Opening Hours

Monday: 5:00 – 9:00 PM
Tuesday: 5:00 – 9:00 PM
Wednesday: 5:00 – 9:00 PM
Thursday: 5:00 – 10:00 PM
Friday: 5:00 – 10:00 PM
Saturday: 5:00 – 10:00 PM
Sunday: 5:00 – 9:00 PM

Update Info

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Reviews
This is a low cost outlet to get basic Chinese food. Best to do take away as the ambience in the restaurant leaves much to be desired: 1. Tables are sticky to the touch and likely not cleaned regularly. 2. Staff have chinwags with each other constantly and very loudly [almost as if in an arguement - can't tell for sure as it is in Cantonese] 3. Food prep is not all done in the kitchen; often one of the staff brings out some veggies into the main areas, takes a table and begins to do food prep there. Not sure if that's allowed or hygenic given how sticky the tables are. 4. While doing the food prep, if a customer walks in or out then they will go to serve them leaving the food unattended at the table. 5. This can include collecting payment and handling money, there doesn't appear to be any hand washing before returning to the table and resuming food prep. 6. Service is poor and the wait staff give you the impression that your presence is an inconvenience to them and they just want you to quickly eat and then leave. 7. Pricing for their set lunch is good at just $10, but watch out for the add ons. If you eat in they will add a $1 and if it is a public holiday they will add another $2. That's ok so long as it is clearly published on their menu. But it is not, the menu only shows the $10 price. Wish they would be upfront about all the extra's they will charge you with. We had a recent incident with them where we went in on a public holiday and asked about the set lunch. They handed us the set lunch menu and mentioned that their EFTPOS machine isn't working so we would have to pay cash. Nothing was mentioned about the $2 surcharge of public holiday. When the bill came they had added this in and we asked why this wasn't mentioned to us up front. Then the staff instead of apologizing for what was a simple oversight [which would have needed the incident] instead went on a rant about how he can't mentioned it as it would be insulting'. This is highly unlikely but so as not to make a scene, we paid the extra and left. So in summary: Pros: Low Price Decent basic Chinese food Good for quick Take away Cons: Dining in experience very poor Service Quality very low Questionable pricing and charging practices Suspect hygiene practices
8 years ago (05-02-2018)
They silly guys dnt know how to talk they talking so rudely..
8 years ago (05-03-2018)
Pretty expensive for what it is and food was slightly below my already glum expectations. 'Dining out' should be special and this was far from it. Unlike other reviews, I didn't find the service rude or bad, just very reserved and non-engaging.
9 years ago (27-04-2017)
Thought we'd try it out, delivery was an hour for 4 dishes and driving all the way out to us, food was hot and pretty tasty, really nice for on the go! As well as the delivery man was really nice and friendly, same with the on the phone service
10 years ago (31-07-2016)
Absolutely rude service. Asian lady at the front desk you need some etiquette. 1/5
9 years ago (15-02-2017)
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