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Reviews, get directions and contact details for Genesis Fitness

Genesis Fitness
Address: 63 Scott St, Dandenong VIC 3175, Australia
Phone: (03) 9792 3444
State: Victoria
City: Dandenong
Zip Code: 3175


Opening Hours

Monday: 7:30 AM – 9:00 PM
Tuesday: 7:30 AM – 9:00 PM
Wednesday: 7:30 AM – 9:00 PM
Thursday: 7:30 AM – 9:00 PM
Friday: 7:30 AM – 8:00 PM
Saturday: 8:30 AM – 2:30 PM
Sunday: 10:00 AM – 2:00 PM


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Reviews
Review: Genesis Health and Fitness DandenongnnI had the worst experience with Genesis Health and Fitness Dandenong, and I would never recommend this gym to anyone. I canceled my membership on November 19, 2024, due to outdated equipment and overpriced facilities. Per the notice period, my last date to use the gym was December 20, 2024. However, my account continued to be debited for four consecutive weeks after the cancellation date.nnI contacted the management over the phone multiple times, and despite being assured after the third week that my cancellation was processed and I would be refunded within 10 business days, my account was debited again on January 15, 2025. This forced me to visit the facility in person to express my frustration and demand answers.nnThe lack of professionalism and accountability is appalling. Even after several calls and promises, I am yet to receive my refund. For a gym that charges premium rates, their service and management are shockingly poor.nnSave your money and avoid the hassle—there are far better gyms with modern facilities at much lower costs in the area. Genesis Dandenong is not worth the frustration.
I absolutely love this gym! The facilities are top-notch. The staff is incredibly friendly and always ready to assist, making it feel like a welcoming community. I love to be here and my Pilates trainer Kate she’s a fantastic human being , always keeps motivated.The energy here is always motivating, and I always leave feeling stronger and more focused. Highly recommend to join Genesis.
Dude, this gym's amazing! The staff are always so sweet and helpful. I saw them putting in a new cable machine a few weeks ago, even when it was super hot. I've been to tons of gyms, but this level of dedication from the staff is rare.
I first requested to cancel my membership on 27 February 2025, followed up again on 1 May 2025, and now again more recently and still nothing. Despite being told I’d get a response within 3–5 days, I’ve been completely ignored and billed every fortnight since.nnThey’ve made it nearly impossible to cancel, and I’m likely not getting any of that money back. Tomorrow they’ll charge me again, and I have no way to stop it because they haven’t processed my cancellation.nnThis feels like a scam — no communication, no transparency, and no respect for customers. I’m warning others now: don’t sign up here unless you want to go through the same headache.
Love Sheree and Mike! They are awesome as well as everyone I have met here. Awesome atmosphere to train it
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