Forty Winks Brighton

Reviews, get directions and contact details for Forty Winks Brighton

Story

Forty Winks is the bedroom specialist, with more than 90 stores Australia wide. We have a large range of beds, bedroom furniture, children's furniture, mattresses and accessories. Come in and let us help you Wake Up Wonderful.

"Forty Winks Brighton is a locally owned bedding specialist operating in a coastal suburb in Melbourne's south-east. We stock the widest range of mattresses and bedroom furniture, featuring leading Australian and International brands.Our exclusive bedMATCH technology takes the confusion out of buying a bed by matching you to a mattress best suited for your body type and unique sleep needs. We're serious about sleep and our in-store sleep experts can advise you on how best to prepare yourself and your sleep environment to get the best possible night's rest."

Address: 2/867 Nepean Hwy, Bentleigh VIC 3204, Australia

Phone: (03) 9576 5100

Website

State: Victoria

City: Bentleigh

Zip Code: 3204

Opening Hours

Monday: 9:00 AM – 5:30 PM
Tuesday: 9:00 AM – 5:30 PM
Wednesday: 9:00 AM – 5:30 PM
Thursday: 9:00 AM – 5:30 PM
Friday: 9:00 AM – 5:30 PM
Saturday: 9:00 AM – 5:00 PM
Sunday: 10:00 AM – 5:00 PM

Update Info

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Reviews

Purchased a queen mattress from Forty Winks Brighton today. The lady was brilliant. I had an idea of what I wanted & she made some suggestions to help me decide. There was no pressure to purchase or try more expensive mattresses. The purchase was quick & easy & then she said it could be delivered today.  Amazing service! The 2 men who delivered the mattress were also great. Fantastic experience from beginning to end.

Jill was fantastic helping me choose my mattress. Really enjoyed the whole experience and would highly recommend 40 Winks Brighton, Jill and Simon, to everyone! Great service.

Bought a king size mattress through Forty Winks Brighton end 2021. Initial mattress did not suit and was exchanged by the store. Excellent service from the Manger, Simon. Really understood his customer needs and resolved my situation.

Thank you so much Jill and Simon ...I have a customer service back ground myself and the service we received today was excellent, the time and attention you took was much appreciated.  No hard sell...just honest and helpful. It was a delight doing business with you and I highly recommend your Forty Winks store. No need to shop around. Cheers Joy, Susan and the boss Barbara

My wife and I travelled from the Northern Suburbs of Mickleham to the Forty Winks store in Brighton, as they were the only store in Melbourne that had the beautiful four poster bed on display. I can't speak highly enough of Jill and Mindy, who were helpful, patient, and an absolute delight. If you are thinking of buying a new bed or mattress, drive directly to the Brighton store and visit Jill and Mindy for their honest advice, warmth, and incredible friendly personalities. Thanks for a great afternoon ladies, Carlos & Tass

Great experience. Simon was very helpful, and patiently ran through all of the options available with us on two occasions, taking into account our budget and objectives. We found a wonderful bed at a competitive price, and delivery was on-time and professional.

Cannot fault them for Customer Service. Some other organisations should take a leaf out of their book when it comes to dealing with potential customers. We spent a very long time in store, having made no indication that we were going to purchase anything, which did not deter Jill, and later Simon, from providing top-class, patient and extremely helpful service in assisting us in choosing the right bed.

Do not buy the mattress there. I was wishing to return the mattress one day later even before it has been delievered and the seller refused for the reason of "already manufactured for you". The old male seller then looks like a rascal and was like to say: "We just don't do it, what can you do?" Their attitude will change rapidly just after you have purchased. Finally the mattress I got is uncomfortable and having an odor of chemical materials.

The guys here went absolutely above and beyond for us and we are so grateful. The whole experience of purchasing a bed and then having it delivered was super easy, even through some delays due to COVID shutdowns they persisted to get our bed to us as soon as possible.

Today I had a bed delivered to my place, only to find out that the model we had bought did not come with lights under the bed as showcased originally by the salesperson. At the time of purchase, we were assured that the lights did come with the bed and would be part of our order as that was the selling point and main reason why we bought the bed. When we called the store to inquire about the matter, they denied that that had been part of the deal and that 'we had assumed' it did come with the bed in a rude away and there was nothing they could do about it unless we paid $180. Extremely dissatisfied with the overpromise and underdelivering.

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