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Epworth Richmond

  1. Richmond
  2. South Yarra Hospital
  3. Middle Park Hospital

Reviews, get directions and contact details for Epworth Richmond

Epworth Richmond

About

Epworth Richmond is Victoria’s largest private hospital and specialises in cardiovascular services, orthopaedics, neurosciences, oncology and general medicine. We also operate a 24/7 emergency department which treats over 28,000 patients a year.

Story

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Address: 89 Bridge Rd, Richmond VIC 3121, Australia
Phone: (03) 9426 6666
State: Victoria
City: Richmond
Zip Code: 3121


Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

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Reviews
I would not ever come here again and I would warn others not to go private here, not sure what happened but my partner had a knee operation with an intended three night stay as a private patient and ended up in day surgery with no room, no privacy and no care, no food, no amenities and no way to call hospital staff. She was supposed to have four antibiotic injections and received only three as they were simply pushing her out the door to process other patients. We called the hospital to discuss the issues on the night and were simply told they had no rooms only to find out the next day from a ward manager they had a number of free beds in a ward. If you are looking for decent hospital care I would look elsewhere.nnhttps://hcc.vic.gov.au/
Took my 3.5y to get tonsils and adenoids removed .nALL STAFF IS VERY ATTENTIVE, POLITE, KIND, FUN and FRIENDLY! Even had a visit from therapy dog called Koby I hope it’s the name!nPlay room is a little small but has enough to entertain the little ones! Fish tank is lovely and calming addition!nFood is great for a hospital.nHave nothing bad to say EXCEPT they should do something about support person bed situation… they are extremely uncomfortable!nHence the 4 stars!
Joint surgery saw me visit here for three nights.nStaff from check in to discharge were exceptional, friendly, caring and supportive.nnThe private room in the ward was well equipped with TV where you could access your own streaming services.nNursing staff were diligent, caring, patient, answered all questions and were responsive to needs.nnMeals were ordered by your electronic screen and was delivered at your time of choosing for breakfast, morning tea, lunch, afternoon tea, dinner and night snack.nAverage quality food, but did the job.nnI would recommend Epworth Private to anyone.
I am due for surgery at this hospital next week and I am dreading it. I had surgery there two years ago and am still traumatised by my treatment in the ward. Unfortunately my surgeon does not operate elsewhere. I was placed in a very small ward with three other patients. Visitors came and went without any control. Another patient in the ward cried out all night and I got no sleep. Further, the equipment, required for a mandatory time after surgery, in my arm dislodged and my bed was flooded with blood and staff did not respond to my call for some time. I ended up discharging myself earlier than the surgeon recommended. The stress I am feeling after seeing some of the recent reviews is putting me close to trauma levels. I can only hope my experience next week is better.
I could not have been happier with the Epworth for their excellent care and personal service. Besides the caring service I was blown away with the fact that you could order your own meals from a large menu and also have it delivered when you wanted it!!nI found this service beyond the call.nSpecial thanks to Dr Dominic Robinson for a superb trouble free surgery, Sue and Steph in the cardiac waiting area for surgery, for putting my husband’s mind at ease and all the nursing staff on level 7 Gray Wing. They were professional, thorough, consistent and just lovely. .nI had a very comfortable and pleasant stay, many thanks.nI would highly recommend Epworth Richmond to anyone.
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