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Reviews, get directions and contact details for Port Phillip Animal Hospital

Port Phillip Animal Hospital

About

Excellence in Care

Story

Port Phillip Animal Hospital offers a full range of care to all pets - both unwell and healthy. Our focus is returning your pets to health if they are sick, and maintaining their health through preventative care and by providing you with the best advice.

Address: 46/48 Mills St, Albert Park VIC 3206, Australia
Phone: (03) 9686 8838
ua.moc.happ@ofni
State: Victoria
City: Albert Park
Zip Code: 3206


Opening Hours

Monday: 8:00 AM – 7:00 PM
Tuesday: 8:00 AM – 7:00 PM
Wednesday: 8:00 AM – 7:00 PM
Thursday: 8:00 AM – 7:00 PM
Friday: 8:00 AM – 7:00 PM
Saturday: 9:00 AM – 4:00 PM
Sunday: 10:00 AM – 2:00 PM


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Reviews
My partner and I came in unannounced as our indoor cat had blood in its fur around a cut/in its neck; it looked like it went through some layers of skin.nnThe reception was kind and understanding and we saw a nurse quite quickly. After talking to us and examining and cleaning the wound further it was clear that it was an older scratch he had and he, or his brother, had just removed the scab prematurely.nnThankyou very much for your help, and a big thanks to Bonnie who was amazing with our cat Moose.
Consider Seeking a Second OpinionnnOur experience at this clinic was disappointing and stressful. Our 19-month-old Husky, Kiki, was diagnosed with a lifelong condition by Dr. Anna Donlan and Dr. Craig Goode. She was prescribed treatments that, in our experience, did not improve her condition and led to additional health concerns.nnWe proceeded with a biopsy $600+, expecting a definitive diagnosis. However, the results did not confirm the initial condition. Despite this, Kiki was placed on strong medications, including steroids and a $90/week compounded cream. These treatments made her lethargic and later caused stomach issues, requiring further medication.nnConcerned, we sought a second opinion from a specialist $380, who reviewed the clinic’s photos and determined that Kiki did not have the diagnosed lifelong condition. Instead, she needed a longer course of antibiotics. At no point were we advised that the diagnosis was uncertain or that consulting a specialist might be beneficial. The alternative medication suggested was estimated to cost approximately $300 per month, potentially for the rest of Kiki’s life.nnWe recommend that pet owners ask detailed questions and consider seeking a second opinion before proceeding with significant treatments. Transparency and accuracy in diagnosis are essential for every pet’s well-being.nnWe have supporting invoices and documentation regarding our experience and believe open discussion and accountability are important. We hope sharing our experience helps others make informed decisions.
We decided to try this clinic after a friend recommended it, and we’ve never looked back. The staff and vets are incredibly knowledgeable and helpful—they treat your pet like their own. Our 18-month-old chocolate lab can be a handful at the vet, but they’re always so patient and kind with him. He was recently desexed, and the level of communication and care throughout the process was outstanding. They even followed up the next day to see how he was doing.nnTheir prices are very reasonable compared to other clinics, and it’s clear they genuinely care about your pet’s well-being, not just making money. We love this clinic!
Emma, Craig and the team have literally saved our Bernie on three separate occasions. Three stomach obstructions and three emergency surgeries! We are so grateful for their care!
I should have left this review years ago as we’ve been coming here with our greyhounds for 6-7 years. Dr Bec is INCREDIBLE, she’s truly such a knowledgeable, intuitive and experienced vet and has always helped us so much. Dr Craig is also amazing, and we recently had Dr Matt help undo poor treatment from elsewhere, and saved us a toe amputation for our greyhound. They are just legends and can’t recommend them enough!
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