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Reviews, get directions and contact details for Department of Transport and Main Roads Customer Service Centre

Department of Transport and Main Roads Customer Service Centre
"Visit our website for how to contact us, open days and hours, services available at this location. Questions on this listing are responded to by the community. Answers are not endorsed by Department of Transport and Main Roads."
Address: 766 Gympie Rd, Chermside QLD 4032, Australia
Phone: 13 23 80
State: Queensland
City: Chermside
Zip Code: 4032


Opening Hours

Monday: 8:30 AM – 4:30 PM
Tuesday: 8:30 AM – 4:30 PM
Wednesday: 9:30 AM – 4:30 PM
Thursday: 8:30 AM – 4:30 PM
Friday: 8:30 AM – 4:30 PM
Saturday: Closed
Sunday: Closed


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Reviews
Efficient service. Waited only just over 30min on a weekday around midday, though the place was full of customers. Staff at Counter 12 was very helpful and sorted my matter in 5 minutes.nnWithin walking distance from bus station at Westfield Chermside.
I wish to send a big bouquet to the lady on Counter 6 on Thursday, 15th August, 2024 at 11.15. She was so pleasant and helpful and I had noticed the way she had treated other people before me in the same way. She made my experience very pleasant. Thank you.
My DL is due to be renewed by tomorrow. As the office at Chermside closes at 4.30 pm, I rang that office to ask if I rush over there now and would take approx 20 minutes to get there, would that give me enough time to obtain my new DL today. I rang them at 3.45 pm and am still waiting for someone to answer my call, I have been sitting on a telephone queue since 3.45 pm and it is now 4.15 pm. Still waiting for someone to answer my one simple question, Needless to say, due to the ridiculously long waiting time on the phone, I have missed my opportunity to renew my licence today, ABSOLUTELY APPALLING CUSTOMER SERVICE. I AM DISAPPOINTED AND DISGUSTED.
I feel sorry for the staff who seem nice.nThe premises is gross. I had to stand near the doors for fresh air. The ventilation system is insufficient and surely non compliant.nnThe place needs serious improvement and to be able to handle a larger capacity. Hard to believe this facility is in Chermside, with dense population and contrasting Westfield across the road it seems really out of place and outdated.
Don’t go to Chermside branch if you have a space in between your first names. The Japanese staff and her manager refused to put my first names into the first name section just because they have space in between after making me wait for an hour. I just went to Redcliffe branch and they helped me with no problem no waiting.
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Directions to Department of Transport and Main Roads Customer Service Centre with public transportation


Gympie Rd at Chermside 37 120 meters
330
333
335
340
370
P331
P332
P341
Hamilton Rd at Chermside 170 meters
308
325
77
Chermside bus station 190 meters
325
330
335
340
599
680
N339
P331
P332
P341
Chermside Shopping Centre interchange C 190 meters
320
322
337
Chermside Shopping Centre interchange D 200 meters
334
336
353
354
598

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