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Reviews, get directions and contact details for Department of Transport and Main Roads Customer Service Centre

Department of Transport and Main Roads Customer Service Centre
Address: 1/3-5 Phillip St, Toowoomba City QLD 4350, Australia
Phone: 13 23 80
State: Queensland
City: Toowoomba City
Zip Code: 4350


Opening Hours

Monday: 8:30 AM – 4:30 PM
Tuesday: 8:30 AM – 4:30 PM
Wednesday: 9:30 AM – 4:30 PM
Thursday: 8:30 AM – 4:30 PM
Friday: 8:30 AM – 4:30 PM
Saturday: Closed
Sunday: Closed


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Reviews
Overall I am very happy. I forgot to allow enough time for my industry licencing for Uber driving to process. That's OK, it is just my community service activity that can wait a couple of more weeks.
It’s great when there’s more than 3 people manning the desks, one decides to close all the while there’s a number of people waiting. The remaining people aren’t serving and are doing paperwork or the like. Pretty ordinary, I guess government pays to good and you can take your time
Lots of staff, mostly standing around chatting, but hardly anyone serving. Maybe they could spend more time serving. Massive queue waiting 16 people still waiting after close time.
5 stars to customer service officer Alex...I'm light sensitive and Alex and his manager treated me with dignity and kindness...these are the sort of people you should have in a govt organisation kind, caring, compassionate and knowledgeable 5 stars
It was quite busy, about 45 minute wait time. The people I spoke to y phone beforehand were very friendly and helpful. The people at the service centre were friendly but seemed a bit methodical rather than engaging.
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