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Reviews, get directions and contact details for Department of Transport and Main Roads Customer Service Centre

Department of Transport and Main Roads Customer Service Centre
Address: 1/3-5 Phillip St, Toowoomba City QLD 4350, Australia
Phone: 13 23 80
State: Queensland
City: Toowoomba City
Zip Code: 4350


Opening Hours

Monday: 8:30 AM – 4:30 PM
Tuesday: 8:30 AM – 4:30 PM
Wednesday: 9:30 AM – 4:30 PM
Thursday: 8:30 AM – 4:30 PM
Friday: 8:30 AM – 4:30 PM
Saturday: Closed
Sunday: Closed


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Reviews
It’s great when there’s more than 3 people manning the desks, one decides to close all the while there’s a number of people waiting. The remaining people aren’t serving and are doing paperwork or the like. Pretty ordinary, I guess government pays to good and you can take your time
It was quite busy, about 45 minute wait time. The people I spoke to y phone beforehand were very friendly and helpful. The people at the service centre were friendly but seemed a bit methodical rather than engaging.
5 stars to customer service officer Alex...I'm light sensitive and Alex and his manager treated me with dignity and kindness...these are the sort of people you should have in a govt organisation kind, caring, compassionate and knowledgeable 5 stars
Great experience, staff were exceptional and knowledgeable. Gemma on counter 6 was so happy to serve us, I have never experienced such a helpful person in transport. She makes your office a happy place, smiling good conversation and beyond helpful. You should be proud to have her representing the government
I recently registered my new car here and I was very happy with the experience. Staff were polite and friendly and helped me with everything I needed to do. The wait time wasn’t that long either.
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