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Centrelink

  1. Toowoomba City
  2. Gowrie Junction Local Government Office
  3. Toowoomba Local Government Office

Reviews, get directions and contact details for Centrelink

"We can help you access Centrelink, Medicare, Child Support, aged care and veterans’ services. You can do most of your business with us online."
Address: 12 Bell St, Toowoomba City QLD 4350, Australia
Phone: 13 61 50
State: Queensland
City: Toowoomba City
Zip Code: 4350


Opening Hours

Monday: 8:30 AM – 4:30 PM
Tuesday: 8:30 AM – 4:30 PM
Wednesday: 8:30 AM – 4:30 PM
Thursday: 8:30 AM – 4:30 PM
Friday: 8:30 AM – 4:30 PM
Saturday: Closed
Sunday: Closed

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Reviews
A pleasant experience. Was seen in a timely manner by a very helpful team member. I got a lot of things sorted...
Good, except it won't allow me to upload details of my victims of crime payments. I have been too down and haven't been awake during most centrelink hours. I wish I could do it online. At least there is a record that I was trying here.
Lady over the front reception desk was arrogant, unhelpful, did not know what she was doing, gave me wrong information when I asked questions. She was loud so when discussing my issues so that all present could hear what I was going through. Took my card and never returned it. Zero customer service skills. Need training or even performance management. If i could rate negative I would.
I have to agree with the other comments. It was our first time recently visiting a Centrelink centre in a very long-time.nnThe Scottish lady that served us yesterday was rude, obnoxious and condescending. Admittedly, this didn't go well towards husband who is chronically ill.nnI am incredibly disappointed in the lack of customer service. It was quite an unpleasant experience!
One star is simply too much of a rating for this experience. Over an hour wait to change my name with Medicare that a marriage certificate verifies. Could be done over the phone or digitally, yet you have to sit around and eat in to my employers time. Inadequate and disappointing in 2024. You can do better than this.
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Centrelink map

Directions to Centrelink with public transportation

Toowoomba bus station 100 meters
901
902
903
904
905
906
907
950
KGT
Toowoomba 100 meters
33
35
51
52
Margaret St at Neil Street 160 meters
904
Ruthven St at Bowen St 340 meters
901
950
Ruthven Street at Piper Street 360 meters
901

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