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Reviews, get directions and contact details for David Jones

David Jones
Address: Westfield Parramatta, Marsden Streets & Argyle, Parramatta NSW 2124, Australia
Phone: (02) 9841 3555
State: New South Wales
City: Parramatta
Zip Code: 2124


Opening Hours

Monday: 9:00 AM – 6:00 PM
Tuesday: 9:00 AM – 6:00 PM
Wednesday: 9:00 AM – 6:00 PM
Thursday: 9:00 AM – 9:00 PM
Friday: 9:00 AM – 6:00 PM
Saturday: 9:00 AM – 6:00 PM
Sunday: 9:00 AM – 6:00 PM


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Reviews
Visited this store a couple of times, twice with issues and they resolved them both without a second thought! We needed a refund for an item, which wasn't purchased by us but a family member and although they couldn't credit it back they provided us with a giftcard to compensate. They offered alternatives, and had 3 team members help us and this issue. The second time we went, we wanted to apply for a David Jones credit card and we were instantly provided support from a younger Russian girl who helped us apply for the card, apologising when she needed to serve other customers and genuinely cared about our day and our lives. 2/2 experiences needing support have been amazing and I really recommend the great customer service from this store, not to mention the size of the store and range of items is amazing.
7 years ago (08-03-2018)
Very pleased with David Jones. Good product line. Maybe Myers should take note
7 years ago (10-02-2018)
Excellent service from Natalie in French Connection. Natalie was always friendly and offered outstanding service. She is an asset to both FC and DJ'S
8 years ago (25-01-2018)
The loading dok was pretty smelly but the worker for David Jones was lonely n loaded my bed onto van for me
7 years ago (23-02-2018)
Terrible services at Parramatta store. Nobody would like to resolve the problems for the customers. No one wants to take ownership to fix the problems/products for customers. They just kick you away to the manufacture. Poor management. They do not care about your business at all. If you want to purchase an electric products there you should have a second thoughts. Never shop there anymore.
8 years ago (09-05-2017)
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