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Computer Resources Cairns

  1. Westcourt
  2. Cairns Electronics Store

Reviews, get directions and contact details for Computer Resources Cairns

"Computer Resources Cairns works with all businesses on IT projects of all sizes and scopes. We repair and desktops, laptops of all maker.We also service Apple repair such as macbook repair, imac repair. Also servicing data center migration, virtualization, and cloud computer to network migration and optimization. Computer Resources also does web development and web designed including online marketing and SEO."
Address: 196 Mulgrave Rd, Westcourt QLD 4870, Australia
Phone: (07) 4051 6499
State: Queensland
City: Westcourt
Zip Code: 4870


Opening Hours

Monday: 8:30 AM – 5:00 PM
Tuesday: 8:30 AM – 5:00 PM
Wednesday: 8:30 AM – 5:00 PM
Thursday: 8:30 AM – 5:00 PM
Friday: 8:30 AM – 5:00 PM
Saturday: Closed
Sunday: Closed

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Reviews
Would never go here again. $77-$120 just to look into your issue. There are other places in Cairns that offer better service and are quicker to resolve your computer issues. Ended up taking back my laptop even after paying the fee and going to Tropical Computers Cairns who were amazing.
Three words - Above and Beyond. The team at CRC were recommended to me by an acquaintance for all of my computer repair/replacement requirements, and I was NOT disappointed. They treated me with the utmost respect, patience and courtesy and reluctantly accepted a heavily discounted payment for at least 4 hours of work, when I returned soon after purchasing a reconditioned laptop, with what I thought was a teething problem but turned out ultimately to be a problem that I had inadvertently caused myself - ie a virus. I could not be more impressed by this business, and I am not easily impressed. Well done team!!
I recently needed quick service for a computer problem whilst on a work trip to Cairns, Computer Resources was recommended by a local. So glad I listened. Quick and efficient service and I wasn’t made feel computer useless. Signed up for remote management, now they will keep an eye open for any potential problems and fix them.
Got a home File/Hyper-V server built through Computer Resources and is still going strong. They offered good range of build options and what I was looking for at a competitive price. Would highly recommend as their service as one of the best I have had in cairns.
The first time I went into this shop - their service was excellent. So when I had an issue with my battery - I went back. This was over 6 weeks ago now. They said initially it would 4 days to get a new battery - when I hadn't heard several weeks later - I called them back - to be told that i could get that replaced for free through the manufacturer. Great! But after checking that out - discovered that my part number was actually different - so called back and asked them to order it as my PN was different on the same day. Several weeks later - still hadn't heard back from them, called again - STILL hadn't ordered it! Probably should have just ordered it online but I like supporting local businesses. Super annoying to have to chase up time and time again and feel like you are getting nowhere. Thought I had finally found a reliable trades person in Cairns but turns out I was wrong. Will see whether I actually get it this time or not!
Took my laptop and husbands Samsung watch to get fixed. Letter on keyboard was not working and closing hinge possibly broken on laptop. Charged $66 to have a look. Shocked to find they didnt give me any documentation to say they had taken my laptop and watch. I quickly took a photo of the laptop. I had to ask for documentation, and I got a very basic receipt for the $66 lucky I took photos. Had to ring many times to see how things were going. Got promises. Finally told they cant do anything with watch as wont charge we already knew this and told them when we gave it to them! After 2 1/2 weeks cost an extra $189 total $255!. This was to glue hinge looks dodgy and new laptop keyboard. I did agree to fix, but later found a keyboard only costs $20 tops online. Should have checked keyboard price online first!! Also on picking up laptop my charging elect cord was missing. They said I didnt give it to them. I said I took photos of the laptop in their shop and it was given to them... they hen found it! Overall feel very ripped off and worse part the customer service was absolutely terrible. Wont go back or recommend. A pity.....
We rate the service 10 out of 5! We picked up malware on our drive to Cairns, stopping at various places using wifi. Having found Computer Resources Cairns in the yellow pages, our frustration turned to delight.The proprietor and staff provided fast and excellent service, removing the malware overnight and giving us great advice as well. Very personable and enormously helpful.
I paid my $60 to look at my epson for repair back in early December they told me epson was a brand worth repairing. I was told they would give me a call in a few days. THEY HAVE NEVER CALLED ME. When I called 2 weeks after dropping it off I was told that they hadn't looked at it for ages and I asked if they would at least call to tell me what was going on. It is now the end of February and they have still never called me. THEY TOOK MY $60 AND NOW I FEEL LIKE THEY STOLE IT. I will be checking out office of fair trade to see how I can get my money back.
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