Compass Claims Perth

Reviews, get directions and contact details for Compass Claims Perth

Address: 7/7 King Edward Rd, Osborne Park WA 6017, Australia

Phone: 1300 135 485

Website

State: Western Australia

City: Osborne Park

Zip Code: 6017

Opening Hours

Monday: 8:00 AM – 6:00 PM
Tuesday: 8:00 AM – 6:00 PM
Wednesday: 8:00 AM – 6:00 PM
Thursday: 8:00 AM – 6:00 PM
Friday: 8:00 AM – 6:00 PM
Saturday: 8:00 AM – 4:00 PM
Sunday: Closed

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Reviews

Such a great experience with Compass! After I was in a severe accident, my insurance gave me an awful courtesy car. I spoke with my smash repairers who had Compass Cars call me - they were understanding and so kind, and within 2 days I had a much safer car delivered to my work. I had this for 4 weeks whilst mine was being repaired, and when I collected my car, I left the rental with the smash repairers and it was collected from there. The effortless on my part process was exactly what I needed at that time, highly recommend!

I had an incredibly positive experience with Compass this year. I was rear-ended and my car was written off so I contacted Compass for a hire car. From the beginning Joel was helpful, knowledgeable and supportive. I had the hire car for 2 months and the whole time the communication from Compass was faultless and consistent. The hire car I was given was clean, reliable, and new. Joel was able to answer any questions I had about the contract and ensured I was comfortable before signing anything. He also offered great advice. I only spoke to 2 other people besides Joel in this time and they were both just as professional and kind. Thank you Compass team, I would recommend them to anyone :

If I could give 0 stars I would. After being rear-ended I called compass to organise a hire car, at the time they had no cars available and would call me the next day with an update. A few days later I rang back asking for an update and was told they would call me back. This happened multiple times over the span of a week, so I organised a hire car through another company. 2 weeks later they rang me asking if I still needed a car. The service time was appalling.

2nd time June 2021 Great service. Met me at repairer both times. Very happy. Will use again.  1st time July 2019 Great service. Delivered my car to me at home within a few hours of my not at fault accident and took the car back for 2 weeks when I went on holidays and then delivered me another car as my car still wasn't ready and met me at the repairer to take back the hire car when my car was ready. couldn't fault the service thank you guys you took the stress out of a stressful situation which was not my fault.

One of the worst experiences ever! yes ever! Having arranged car hire for a given location at a specified time the jokers two days before tell me they have arranged my car for pick up at the end of the day or the following morning - Seriously if you offer a service then deliver it and don't waste peoples time!

I was rear ended and had my car written off 5 day's before Christmas, the timing was terrible as working 2 jobs I had shifts nearly every day for the following 2 weeks. The other driver whose air bag had gone off and was most likely looking at her phone,  a witness saw it under accelerator pedal was insured by RAC and as their preferred provider could not get a car to me by 24th I went with  Compass, who I found to be extremely helpful and patient. The car they loaned me was  the same brand as my car Toyota Rav 4 but a much newer model and was in perfect condition throughout. I was in shock and so upset at losing my vehicle, so really appreciated having a nice hire car for the weeks to follow.

My company hired this car not me but they failed to contact me through phone saying they never had my number which I then gave them again , they proceeded to contact me through email , when I phoned them to pick up car they had given it away and had none available until 1oclock the next afternoon On returning the vehicle there was only one member of staff on duty who flat out ignored me whilst taking a phone call for 25 mins and counting…….. Would not recommend sorry

Do not go with this company.  They do not stop calling you,  extremely pushy and annoying I could barely understand the person who was dealing with me, spoke very fast with a strong Indian accent Also a rip off.. plenty of other hire car companies our their that do what they do but 100x better and  more cost effectivly without a thousand calls per day.  Do your research first.

Just got contacted by compass corp who tried to discuss the details of an incident which occured last month with me instead of my insurance company. My insurance company confirmed they should not be contacting me to discuss the details of the incident with me. Dodgy.

Easy to deal with, friendly and professional.

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Map, Satellite View
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Directions to Compass Claims Perth with public transportation

King Edward Rd Before Carbon Ct 40 meters

413

King Edward Rd After Howe St 140 meters

413

Scarborough Beach Rd Before Selby St 140 meters

990

Scarborough Beach Rd After King Edward Rd 170 meters

990

Scarborough Beach Rd After Ellen Stirling Bvd 330 meters

413

990

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Reviews, get directions and contact details for Compass Claims Perth

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